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Find a Location

Republic Bank of Chicago has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRepublic Bank of Chicago

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/29/2017

    Years in Business: 60

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Republic Bank of Chicago offers personal and business / commercial baking services.

    Personal services include Checking, Savings. Money Market. Debit Cards, Credit Cards, Loans, Home Equity Lines, Personal Loans, Online & Mobile Banking, Safe Deposit Boxes, Investments, CDs, IRAs, Financial Advisors and more.

    Business / Commercial services include Checking, Savings, Money Market, Debit Cards, Credit Cards, Business Loans $250,000 or Less, Business Loans Greater than $250,000, Commercial Loans, Commercial & Industrial, Commercial Real Estate Services, Treasury Management, Online & Mobile Banking and more. 

    Business Details

    This is a multi-location business.

    Find a Location

    Republic Bank of Chicago has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2221 Camden Ct, Oak Brook, IL 60523-1273
      BBB File Opened:
      11/24/2009
      Years in Business:
      60
      Business Started:
      1/1/1964
      Business Started Locally:
      1/1/1988
      Business Incorporated:
      11/3/1994
      Accredited Since:
      9/29/2017
      Type of Entity:
      Corporation
      Alternate Business Name
      • Republic Bancorp Co.
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 1:00 PM
      Su:
      Closed
      Business Management
      • Mr. Sal Intile, Site Manager
      • Mr. Thomas Bugielski, President/CEO
      • Ms. Patricia Halikias, Board Vice Chairperson
      • Mr. Robert Charal, President
      Contact Information

      Principal

      • Mr. Sal Intile, Site Manager
      • Mr. Thomas Bugielski, President/CEO
      • Ms. Patricia Halikias, Board Vice Chairperson
      • Mr. Robert Charal, President
      Additional Contact Information

      Fax Numbers

      • (630) 928-1479
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      The Bank had an insight card which was something like a green dot card. Get paid early with all direct deposits. Well I was just informed that they were closing all cards on Feb 28th. So I was waiting for my Feb Check and usually get it on the 26th of every month. Well after calling multiple times asking where the deposit was I was finally told the truth. They sent the check back THEOUGH THE MAIL!! Yes not electronic like they received it and they held the check until Feb 2nd. This is a VA disability check. It makes my rent, utilities , and livelihood possible. Now it will be nearly 2 weeks late. I have 5 credit card *** that will now fine me $30 each for being late. I have no way to get food, or gas. And I had 2 weeks to set up a payment plan on a vehicle that was wrecked and an amount not covered by my Ins. So they will now take me to court for money that I could have set up a payment plan with. Im beyond disappointed and disgusted. And to make matters worse, I learned they were taking $50 out of every check each month for nearly 6 years!!! Im going to file a suite of the funds arent returned to me by mail ASAP. My name is *************************** my address is ******************************************** and number is ************ I would like every fee, and any money taken returned in full for the last 7 years of banking with you.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jackie S

      1 star

      06/21/2023

      I had issues my electronic banking account since the begging of May. Was speaking to a Woman named *********************** who has now been ignoring my emails in order to get my account working again. She had indicated it was on Zelles court therefore I should try to call them. My last contact from her was on May 23rd; Ive written 3 emails since then. No response. Of note Ive had this account for over 15 years, with NEVER having issues with any incoming or outgoing Zelle transactions. If youre considering getting this bank, DO NOT. In general, they take forever to answer calls, open certain hours of the day and are not present when you need them. Worst bank ever.

      Republic Bank of Chicago Response

      06/22/2023

      This message is in response to your correspondence concerning the above referenced issue. We want to assure you of our continued commitment to provide the best possible customer service. A representative will be reaching out to you directly to assist you.

      Local BBB

      BBB of Chicago & Northern Illinois

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