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Business Profile

Tree Services

Denny’s Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dennys Tree service was hired to take down a dead tree in my yard. It was supposed to be brought down in pieces due to safety and size on my property. On 5/3/23 he came and fell the tree onto my neighbors property and took out two of their large established trees. He was shown my property boundraries prior because I had it surveyed and it is posted with pink ribbon. He refuses to take care of the debris (the neighbors trees) that is piled, dangerously, behind the wire fence he took out with the domino effect of the trees falling. I was not aware of the issue until my neighbors informed me of the mess and his "It's your problem" attitude. ***** said he is licensed and bonded but refuses to answer any our calls and I don't have access to his insurance and licensing information. His excuse is that I didn't pay him for clean up! He wasn't supposed to fell the tree on their property, destroy two of their established trees, knock down neighbors dog fence, pile the debris in such a dangerous way and tell me that it's my issue.

    Business Response

    Date: 07/10/2023

    He was in the hospital and has been dealing with health issues.  I will have my son reach out to the consumer to resolve her issue. 

Denny’s Tree Service is NOT a BBB Accredited Business.

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