Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Preferred Plumbing LLC is a locally owned plumbing company based in O’Fallon, Illinois, serving the Metro-East region. Founded in 1992, the company provides residential and commercial plumbing services with a strong focus on quality workmanship, reliability, and customer satisfaction. With decades of experience, Preferred Plumbing offers professional solutions for repairs, installations, remodeling, and new construction, delivering dependable service tailored to each customer’s needs.

BBB Accredited Since: 9/14/2012

Years in Business: 34

Products and Services

Preferred Plumbing LLC offers the following products and services:
General Plumbing Repairs: Repair of leaks, fixtures, and everyday plumbing issues for residential and commercial properties.
Water Heater Services: Installation, repair, and replacement of water heaters.
Faucet Installation & Repair: Fixing and installing kitchen, bathroom, and utility faucets.
Toilet Repair & Installation: Repairing, replacing, and installing toilets.
Sump Pump Services: Installation and repair of sump pump systems for water management.
Water Filtration Systems: Installation and maintenance of systems to improve water quality.
Water Softener Systems: Setup and servicing of water softening equipment.
Drain & Sewer Services: Sewer cleaning, drain line services, and clearing clogged pipes.
Water & Gas Line Services: Installation and repair of water lines, gas lines, and drain lines.
Garbage Disposal Services: Installation and repair of garbage disposal units.
Backflow Testing: Inspection and testing to ensure safe water flow systems.
Bathroom Remodeling: Plumbing support for bathroom renovations, including Onyx shower systems.
New Construction Plumbing: Plumbing installation for new residential and commercial construction projects.

Business Details

BBB File Opened:
7/9/2007
Business Started:
1/1/1992
Business Started Locally:
1/1/1992
Type of Entity:
Sole Proprietorship
Business Management:
Mr. Kevin Townsend, Owner

Additional Contact Information

Principal Contacts
Mr. Kevin Townsend, Owner
Customer Contacts
Mr. Kevin Townsend, Owner
Additional Phone Numbers
Other Phone: (618) 622-6142
Social Media
Facebook

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.