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            Business ProfileAuffenberg Kia

            New Car Dealers

            Contact Information

            1155 Berg Blvd

            O Fallon, IL 62269-1295

            Visit Website
            (618) 624-2277

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1155 Berg Blvd, O Fallon, IL 62269-1295
            BBB File Opened:
            8/16/2005
            Years in Business:
            19
            Business Started:
            7/28/2004
            Business Started Locally:
            7/28/2004
            Business Incorporated:
            7/28/2004
            Type of Entity:
            Corporation
            Alternate Business Name
            • St Clair Imports Inc
            Business Management
            • James Auffenberg Jr, President
            Contact Information

            Principal

            • James Auffenberg Jr, President
            Additional Contact Information

            Fax Numbers

            • (618) 628-7320
              Primary Fax
            • (618) 257-7663
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/26/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Bought car 12/2023 and am having problems with it. Battery died 2 weeks later and about 4 weeks later computer totally died. Yes it was used but it should last longer than this
            Read More
            Read 13 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jashema N

            10/16/2023

            The Finance Managers are dishonest and liars. I went to possibly purchase a 2023 Sportage. I have a 2013 Sportage for a trade-in. First the value they wanted to give me on the trade-in was only a little over $1000. I had the car appraised at another dealership. That dealership appraised the car at the ***** Bluebook price of $4000. Then we agreed on a payment price. My mistake was I didnt have them put that price in writing first. I had been pre-approved at my own credit union but they said they could beat the credit rate. So I let them run my credit assuming we had agreed upon a price. Once they ran my credit and had all my payment infothey rejected the amount they originally agreed to and raised the monthly $40. They had me submit a credit application under false pretenses so they could see my credit information and salary. This process began at 11:30am and ended at 7:00p at night. I ended up walking out the dealership. I should file a complaint with the ****
            Read 5 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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