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Find a Location

Blue Granite Water Company has 1 locations, listed below.

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    Business ProfileforBlue Granite Water Company

    Water Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2335 Sanders Rd, Northbrook, IL 60062
    BBB File Opened:
    12/5/2019
    Business Management
    • Business Manager
    Contact Information

    Principal

    • Business Manager

    Customer Contact

    • Business Manager

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My disabled elderly mother has been left with no water for over 12 days by this company. We have reached out to them over 6 times regarding a tap installation so she can get running water in her home. We have been told every time that they will send another email to the engineers and they will contact us within 48 hours but unfortunately they never did.

    Customer Reviews

    24 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Trevor D

    1 star

    06/24/2023

    TERRIBLE COMPANY/SCAM!!!!!!!! i get random 350$ dollar bills for water, i have a 3 bed two bath 1 story home and its just me and my significant other. our bill is typically ***** bucks but the water is a HORRIBLE QUALITY and every 5ish months a random 300+ dollar bill comes to my house. i call the company only to be told 3-5 different reasons for the bill and and all from different people who dont give a c*** about the people only the money. GREEDY, COMMUNISTIC, BURICRATIC, A** HOLE OF A COMPANY. if i could change companys i would, if i could give this company a 0 star or even negative star review i would, THIS COMPANY ***** AND ONLY WANTS MONEY IT IS HORRIBLE AND I ONLY HAVE BAD THINGS TO SAY ABOUT IT ITS TRASH GARBAGE BOTTOM OF THE BARREL EVERYTHING WRONG WITH ******* RIGHT NOW S*** FOR BRAINS C*** A** COMPANY AND NOBODY SHOULD EVER HAVE TO DEAL WITH THIS S*** DUMPSTER FIRE OF A COMPANY. oh and did i mention that if you have a WATER LEAK or an ACCIDENTAL SHUT OFF during the weekend (wich happens all the time because they are dumb) you can report it but it wont be handled until AFTER THE WEEKEND!!!!!!! so u just have to deal with no water for a weekend while those fat ****** in that company/scam put there feet up by there pool full of the water that u pay over the moon for.

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