Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Clothing

Direct Apparel Wholesale

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing.

Reviews

Customer Review Ratings

1/5 stars

Average of 11 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKassandra T

    Date: 06/12/2024

    1 star
    Fake website! Prices are cheaper than buying wholesale from the actual shirt company...first red flag.They told me my order shipped 6 hours after I placed it but couldn't give me a tracking number. Still refuse to provide tracking number because it's a fake site
  • Review fromMichele S

    Date: 11/19/2023

    1 star
    Ordered a hoodie payed a lot of money for it and payed on on Oct 31st said it would be here on Nov 13th but no tracking updates passed the 13th. They lost my package and would not answer any of my messages so luckily Amazon refunded my money. I would not recommend anyone to order. They had my correct address and all.
  • Review fromStacie P

    Date: 10/19/2023

    1 star
    I guess I should have looked at the reviews BEFORE making a purchase. The sweatshirts I ordered were way heavier than expected and extremely itchy and hard and nowhere near the "comfort style" they promote. I attempted to return them and there was not a return label included like with most orders from all other companies I order from. I called the 888 number and the first time I could hear them answer and hear the background, but no one ever said hello, I called back, and a man answered simply with hello (no company name, no how can I assist etc.) I proceeded to explain I needed info on how to return and none of the order information from the website matched. He finally found it and said I would get an email in ***** hours on how to return and I had to pay for it. It's not customer friendly in any way, shape or fashion. There are way to many other options to deal with hard returns and rude service for mediocre merchandise,
  • Review fromKate M

    Date: 09/17/2023

    1 star
    Same as other reviews - just got woken up by a text from my bank that there was $550 worth of fraudulent charges on my credit card. Im going to try to sleep more but then report them to the *** in the morning - as should everyone else. They didnt have the hoodie I wanted in stock. They never refunded my money (currently disputing that charge with my bank) then ***** days later Im getting fraudulent charges on a credit card I rarely use.
  • Review fromYvette B

    Date: 07/03/2023

    1 star
    I ordered over 14 items more than a month ago. Never received . Tracking number doesnt exist . Horrible !
  • Review fromAmy C

    Date: 06/26/2023

    1 star
    I ordered six shirts. I didn't any any shipping info. I emailed them asking which they sent me the link. I got it on time. But 8 days later I have fraud charges on my account from P-AYS-YS*QIWI UZ QU-WI UZ UZ-UZ. (Had to use dashes between as was not aloud to share information. I got a text saying fraud chargers. I called the number on the text. The woman who answered didn't ask me any information a normal fraud place would have, didn't speak clear English. And then she asked me my first six digits of my card. I told her she should already have that information. She asked my cell phone. I gave it to her (it's public info anyways) she said I'm sorry I don't have any information of any fraud charges for your account. I asked her then what bank I had. She couldn't answer. I said your the hacker and hung up. That number was 1-800-two96-38five4. I called my bank right away shut down my card and disputed the charges. Now I have to go and switch all my billing info to my new card coming in ten days!!! ??
  • Review fromDONALD R

    Date: 06/09/2023

    1 star
    This business seems to consistently take orders for items which are out of stock. They apparently have no inventory management system and all you'll get is frustration when doing business with them. I would recommend you stay away from this company as well as their sister company.
  • Review fromShantel C

    Date: 03/18/2023

    1 star
    Same circumstances as the rest of these reviews. Complete scam artists! Take this fricken site down already!!! :/
  • Review fromMARK M

    Date: 02/16/2023

    1 star
    Look up the address on ****** maps street view.It's a single-family home. No warehouse, no office.On careful examination, the website shows evidence of scam, too.
  • Review fromHeather G

    Date: 10/26/2022

    1 star
    Same as all these reviews - this website is a scam and I am shocked they are even still up. Placed an order, the next day some of my colors were out of stock, and they needed additional $ for shipping because I live in Hawaii. I thought this was weird that they wouldn't have inventory / shipping costs built into their website and so I finally ******* it and these reviews popped up. A week ago my card had $500 worth of fraudulent charges on it so we canceled it but I didn't make the connection until reading these reviews that they totally stole my card info! Long story short stay away from this website at all costs!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.