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Find a Location

G. S. I. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • G. S. I.

      1333 S Schoolhouse Rd New Lenox, IL 60451-2746

    Business ProfileforG. S. I.

    Sporting Goods Retail

    Current Alerts For This Business

    Pattern of Complaint:

    On June 24, 2020 the business provided a action plan to address a pattern of complaints. BBB will monitor the companies efforts. The business profile will be updated once additional information become available.

    Additional business information

    Advertising Review:

    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

     On 12/19/2023, BBB contacted the business regarding their advertised products on their website. The business advertised products being sold at list price while advertising the regular price as a "saving". This strategy may be used deceptively to state or imply a savings which was not, in fact, the case. Also the business was asked to revert back to the original price after the "sale" timer stops, as a time limit sales must be observed as required by BBB’s Code of Advertising.

    The business advertised the following product on their website:

    https://www.saferwholesale.com/Prestige-150cc-4-Stroke-Air-Cooled-Single-Cylinder-p/bms-prestige150.htm

    200cc 4 Stroke EFI Gas Moped Scooter W/ LED Lights - CLASH 200 BLUE Without Pedals 182

    LIST PRICE: $3,779.95

    REGULAR PRICE: $2,769.95

    DEC. 19th 7 HR. SALE: $2,185.95

    You save $1,594.00!

    • There is a price comparison for list price that states not describe the difference as a “savings,”

      Sales Ends in

      O7:37:37

    • Timer resets, sale is never ending.

    The BBB Code of Advertising States:

    1. Basic Principles of the Code

    1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

    1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.

    1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.

    1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

     

    6. List prices

    6.1  “List price,” “manufacturer's list price,” “reference price,” “suggested retail price,” and similar terms, hereinafter collectively referred to as “list price,” may be used deceptively to state or imply a savings which was not, in fact, the case. To the extent that a list price does not in fact correspond to the price at which substantial sales of the product in question have been made, the advertisement of a reduction may mislead the consumer. Such a comparison must be substantiated by the advertiser prior to making any advertised comparison.

    6.2 An advertiser, however, can also reference a list price non-deceptively where the advertiser:

    6.2.1 Does not describe the difference as a “savings,” or use any other words of similar meaning; and

    6.2.2 Clearly and conspicuously discloses2 that the list price may not necessarily be the price at which the product or service is sold. This disclosure may be unnecessary in situations where consumers generally know that the list price may not necessarily be the price at which the product or service is sold. This may be the case, for example, when an automobile dealer references, in its ad, a new car’s Monroney Sticker price.

     

    9. Sales

    9.1 The unqualified term “sale” may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price.

    9.2 Time limit sales must be observed.

    9.2.1 For example, products or services offered in a “one-day sale,” “three-day sale” or “this week only sale” should, as a general rule, be taken off “sale” and revert to the regular price immediately following expiration of the stated time.

    9.3 Introductory sales must be limited to a stated time period, and the selling price should, as a general rule, be increased to the advertised regular price immediately following termination of the stated period.

    9.4 Advertisers may currently advertise future increases in their own prices on a subsequent date provided that they do, in fact, increase the price to the stated amount on that date and maintain it for a reasonably substantial period of time thereafter.

    9.5 If the advertiser, in good faith, decides at the end of the sale period to convert its sale price to a new regular price, it may do so if it no longer claims any savings.

    9.6 The advertiser, in good faith, may decide to extend a time limit or introductory sale for a stated period. However, if that extension is for more than a short period of time, the advertiser must be prepared to substantiate that the offering is still a valid price reduction and has not become its regular price.

    On 12/19/2023 the business responded stating that they have made the changes they see fit. The  business scheduled a call on 12/27/2023, unfortunately they have missed the call. On 12/27/2023  the BBB reached back out to the business. As of 1/2/2024 the business has not responded to BBB emails or modified the website.
     
     
    See all additional business information

    At-a-glance

    Customer Reviews

    3.13/5stars

    Average of 46 Customer Reviews

    Customer Complaints

    146 complaints closed in last 3 years

    22 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    G. S. I. is an online retailer of 12,000 items - from atvs, scooters, dirt bikes, go karts, saunas, hot tubs, party tents and so much more.

    Products & Services

    ATV, Dirt Bike, Machine, Motor, Engine, Sauna , Parts, Party Tent, Scooter, Hot Tub

    Business Details

    Location of This Business
    1333 S Schoolhouse Rd, New Lenox, IL 60451-2746
    BBB File Opened:
    1/5/2006
    Years in Business:
    16
    Business Started:
    3/21/2008
    Business Incorporated:
    12/18/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • Saferwholesale.com
    • LG Wholesale
    • Great Sports, Inc.
    Business Management
    • Mr. Gary Briden Jr., President
    • Mr. Chris Briden, Owner
    Contact Information

    Principal

    • Mr. Gary Briden Jr., President

    Customer Contact

    • Mr. Gary Briden Jr., President
    Additional Contact Information

    Fax Numbers

    • (815) 215-5184
      Primary Fax

    Phone Numbers

    Customer Complaints

    146 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    3/01/2024 SALE#G755956 GOT THE 125CC GKM GO KART ON 3/25/2024 HAD TROUBLE GETTING IT STARTED. GAS CABLE BROKE LESS THAN 24 HRS OF HAVING IT. IT GOES FORWARD REAL SLOW THEN CUTS OFF. GOES BACKWARDS FAST. CALLED AND SPOKE WITH SOMEONE WHO TOLD ME TO CHECK THE **** ADJUSTMENT AND I DID CANT EVEN ADJUST IT. SO NOW I HAVE A GO KART THAT MY KIDS CANT USE. AND THEY ONLY GIVE YOU 30 DAYS WARRANTY FOR PARTS. YOU WOULD THINK THAT PAYING THIS MUCH FOR ITEM IT WOULD COME WITH MORE WARRANTY THAN THIS.
    Read More

    Customer Reviews

    46 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John G

    1 star

    01/18/2024

    This company is a high pressure low quality company. They are selling items under false advertising. I purchased a trike kit from ****. I was told this kit was for my model bike/scooter. He say I just needed a little mechanical ability and that there may need to drill a new whole for the brackets to work. But only needed minor modifications for everything to work properly. None of these statements are true. I have had 2 motorcycle mechanics and 2 fabricators look at this trike kit. They tell me it will not fit properly and would not be safe. I along with the professionals I have taken the bike to have talked to **** in the parts/service and he has repeated the same mantra that I heard from **** which is: Need to be mechanically inclined and slight modifications. The ad reads fits all models.not true and not safe.Will not except any returns so buyer be ready to lose money to this unethical company. I left a one star rating only because it requires some sort of rating to continue. Should actually be a zero!

    Local BBB

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