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Business Profile

Transmission

Multistate Transmission

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/22/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my suv for repair because it keeps dieing out they put a new alternate and car got me home but next day car won't turn on completely dead won't start and to far away from me I'm disabled and not able to drive there again and don't trust them at all please help me get my refund back . Thank you kindly ?? ??

  • Initial Complaint

    Date:05/23/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On suggestion of *** from multistate transmission, I got my 2008 Lexus LX 570 repaired with them in March 2023. They initially suggested that I only get the head gasket repaired. On agreeing to that, they had the car for 5 weeks and gave me an invoice for $5000. Even after keeping the car for 5 weeks, I still had to return to the shop for repairs related to their work. I even complained about a noise in the engine from the repair they performed. But this was not taken seriously. Now after spending nearly $5000 on repairs, the engine completely blew out. Now multistate transmissions is suggesting me to get a new engine and are certain that the engine blowing up has nothing to do with the repair they had done. I would now like to request a full refund of the $5000 for the sloppy work they performed.

Multistate Transmission is NOT a BBB Accredited Business.

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