Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Jackson Moving & Storage has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileJackson Moving & Storage

            Moving Companies
            BBB accredited business

            Contact Information

            740 Frontenac Rd

            Suite 200

            Naperville, IL 60563-1709

            Visit Website
            (773) 687-0510

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/20/1985

            Years in Business: 136

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Jackson Moving & Storage has decades of experience with transporting household and commercial goods for a wide range of moving needs. As a leading moving and storage company serving Naperville and the surrounding areas, we can perform local, long distance and international moves. We provide door-to-door relocation services from nearly any origin to any destination, focusing on safe, stress-free relocations.

            Business Details

            Location of This Business
            740 Frontenac Rd Suite 200, Naperville, IL 60563-1709
            BBB File Opened:
            10/23/2001
            Years in Business:
            136
            Business Started:
            1/1/1888
            Business Started Locally:
            1/1/1888
            Business Incorporated:
            1/12/1898
            Accredited Since:
            2/20/1985
            Type of Entity:
            Corporation
            Alternate Business Name
            • Reebie Storage & Moving Company, Inc.
            Business Management
            • Mr. Richard Licata, Executive Vice President
            • Mr. Bill Vallos, IT Manager
            Contact Information

            Principal

            • Mr. Richard Licata, Executive Vice President

            Customer Contact

            • Mr. Richard Licata, Executive Vice President
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/21/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            SC H

            08/09/2022

            Worst experience! Called to get a quote and was told I could get a free in home estimate or virtual estimate. When I told them I was not going to give them mine cell number for a virtual visit I was told I could not have the in person option. I told their rep ******************* I wanted to speak to a supervisor and he said he was the supervisor. I asked to speak to a manager and he said he was the manager and there was no one else for me to speak with, If I cant get someone to be courteous to me before the move, what kind of nightmare will it be during the move,

            Jackson Moving & Storage Response

            08/16/2022

            Thank you for sharing the experience you encountered with setting up a free Virtual or In-Home estimate. We apologize for the fact that our pre-survey information required to do an estimate has led to dissatisfaction and your observations are appreciated. However, please understand that a survey cant be performed without all the required contact information including the critical information such as your phone number. The technology needed to do a Virtual requires us to contact you via your phone so that it can be used to perform the virtual video of your merchandise. Likewise, a phone number is needed to set up for an In-home survey. In the transportation industry, you cant book a flight or reserve a hotel room without that critical information. The moving industry is no different. Again, we thank you for taking a few moments of your time to express the inconvenience

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.