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Find a Location

Two Guys and a Spa Dolly has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Two Guys and a Spa Dolly

      924 W 75th St Ste 120 Naperville, IL 60565-6197

    • Two Guys and a Spa Dolly

      801 E Market St Taylorville, IL 62568-3901

    • Two Guys and a Spa Dolly

      1130 W Rich St Taylorville, IL 62568

    • Two Guys and a Spa Dolly

      2020 S Spresser St Taylorville, IL 62568-8343

    • Two Guys and a Spa Dolly

      1316 S Houston St Taylorville, IL 62568-9203

    Business ProfileforTwo Guys and a Spa Dolly

    Hot Tub Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    moving hot tubs

    Business Details

    This is a multi-location business.

    Find a Location

    Two Guys and a Spa Dolly has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Two Guys and a Spa Dolly

        924 W 75th St Ste 120 Naperville, IL 60565-6197

      • Two Guys and a Spa Dolly

        801 E Market St Taylorville, IL 62568-3901

      • Two Guys and a Spa Dolly

        1130 W Rich St Taylorville, IL 62568

      • Two Guys and a Spa Dolly

        2020 S Spresser St Taylorville, IL 62568-8343

      • Two Guys and a Spa Dolly

        1316 S Houston St Taylorville, IL 62568-9203

      Location of This Business
      924 W 75th St Ste 120, Naperville, IL 60565-6197
      BBB File Opened:
      6/21/2019
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Started Locally:
      1/1/2001
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. James Flanagan, Owner
      • Ms. Anna Flanagan, Co-owner
      Contact Information

      Principal

      • Mr. James Flanagan, Owner

      Customer Contact

      • Ms. Anna Flanagan, Co-owner

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/04/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On September 4th, I purchased a hot tub for delivery for $2500 with a personal check. The hot tub was never delivered, the company stated various reasons. Eventually they quit answering or returning calls. I requested a refund to which they said they would get to it eventually but kept avoiding my calls and texts. I currently cannot get any communication from them. They cashed my check September 6. As of today I have no hot tub and they will not refund my money. This is pure consumer theft!

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erick W

      1 star

      09/30/2022

      TERRIBLE! After failing to show up several times without calling they finally delivered the rebuilt spa that I bought from them. *** is a salesman and told me how meticulous his team is and assured me everything was in great working order and it had new pumps and a new heater. He delivered it and did a temporary not to code electrical hook up and was going to come back and take care of it. The hot tub looked impressive and I was happy for a day until I discovered it was leaking A LOT. *** assured me he'd be back out to take care of it. Everytime he would schedule he wouldn't call and wouldn't show up. It has been months. The "new" heater has since stopped working and he won't answer his phone or return calls. I have a pile of garbage on my patio and am out my money. My old tub that he hauled away was much better. After investigating closer the drain pipe is broke off in the one they sold me and I have no way to drain it. The audio system and half the lights don't work. THIS IS THE WORST PURCHASE EXPERIENCE OF MY LIFE. DO NOT DO BUSINESS WITH THESE PEOPLE. THEY ARE SCAMMERS. They find a good looking tub that they are hauling away due to problems, do nothing to it, resell it, then disappear.

      Local BBB

      BBB of Chicago & Northern Illinois

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