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About

About This Business

Chicagoland's ONLY Spa/Hot Tub Specialist - Spa/Hot Tub Sales / Service Repair (All Makes & Models)/ Spa/Hot Tub Relocation / & Removal Disposal. 5200SQF Naperville Showroom + Parts Warehouse Stocking: Spa/Hot Tub Replacement Parts, Covers, Chemicals, Filters, Accessories, & Enclosures.

BBB Accredited Since: 7/1/2012

Years in Business: 37

Products and Services

This business sells and services spas, hottubs, whirlpools,and saunas.

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
5/19/1999
Business Started:
7/1/1988
Business Started Locally:
7/1/1988
Business Incorporated:
7/7/1988
Type of Entity:
Corporation
Alternate Names:
Turbo-Tubs
Business Management:
Mr. Jay Barma, Manager

Additional Contact Information

Principal Contacts
Mr. Jay Barma, Manager
Customer Contacts
Mr. Jay Barma, Manager
Fax numbers
Primary Fax: (630) 305-9938

Additional Information

Payment methods
Cash - Check - All Major Credit Cards
Refund and Exchange Policy
90 Day Parts & Labor Guarantee (No Refunds On Special Order Items or Electrical Replacement Parts Sold Over the Counter for Spa Owner Installation).  

Latest Reviews

  • Monica D

    "We have been working with REMOVEDfor over three months regardig a leak in our Dimension 1 hot tub. The service tech who has now come out three times cotinues to say the spa needs to go REMOVEDto the shop, but REMOVEDrefuses and just keeps sending the tech back to our home." ... Read full review

  • Lynn G

    "REMOVEDknows his stuff, and is a no-nonsense business owner.He has kept my Chairman REMOVED(which we purchased used from him) running even when parts are scarce." ... Read full review

  • Ashkan A

    "They have cussed me out for keeping them accountable for their bad services. They have no-call, no-showed to many appointments and lied vs apologizing." ... Read full review

View all Reviews

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