Business ProfileforRick Ridings Ford Mercury

On November 29, 2021 We went into the dealership and selected a 2018 Chevrolet Traverse to purchase. It was late in the evening so we left all of our information and informed them we would be back the next day to sign all the paperwork to purchase the vehicle. On November 30,2021 We went into the dealership and signed off on all the paper work. However upon exiting the dealership doors and walking up to the vehicle we noticed the someone had wrecked the vehicle. We and the dealership took photos of the damage. The sales manger **** agreed that they caused the damage and the would defiantly take care of the damage they caused. We were allowed to go ahead and take the vehicle how they figured how and when they could get it into the body shop. We took it into the dealership for repairs, got the vehicle back and the repairs were very poor and the vehicle has leaking doors. After taking photos and complaining to the dealership they agreed and it went back to the body shop. Yet again the vehicle was not repaired properly. So I took the vehicle to 2 body shops and received estimates that showed $5000 in damaged still needing repaired. I gave the estimates to the dealership and they wanted an inspection/estimate from their specified body shop so I took the vehicle their and the estimate showed $6000 in damage that still needs repaired. Took this estimate to the dealership for them to tell me they are NOT going to fix the vehicle the wrecked