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Find a Location

Crescent Tax Filing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCrescent Tax Filing

    Tax Return Preparation

    Additional business information

    Advertising Review:

    On March 28, 2023 the BBB asked the business to respond to  an advertisement concern regarding it's website statement: Crescent Tax Filing is the most trusted USA taxation firm 

    According to the BBB Code of Advertising Standard 28, Objective Superlative Claims: Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like #1 in new car sales in the city, can be proved or disproved.

    The BBB asked that the company provide substantiation concerning the claim.  To date the BBB has not received a response to the advertisement review.

     

     

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    N/A, Moline, IL 61265
    BBB File Opened:
    2/16/2023

    Industry Tip

    BBB Tip: How to choose a tax preparer in the U.S.

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I received an email from this firm asking for my W2 and **** forms, implying that there was some sort of ongoing business relationship and that they were handling my taxes. The firm does not appear to have a legitimate US address and appears to be an ************** fishing for personal information. Attempts to reach out to them through the chat or their email address has not produced any answer. It appear that they buy email addresses and names of people, and then try to solicit tax preparation work through false pretenses. Below original email: Subject: Is YOUR ***********, &Tax Forms Available? Here is what IRS says. Date: Sun, 12 Feb 2023 19:16:23 ***** From: ***************************** <********************************************************> To: ******************** Dear ********, We hope this email finds you well. We are writing to follow up on the necessary documents required to process your tax return. Employers and payers are responsible for submitting and providing TAXPAYERS with all necessary Tax Forms by January 31, 2023, as mandated by the ****************** As a result, please take a minute to check the portal or with your employer and broker to get a copy of the tax forms (i.e., W2, Form ****s, and ****s) necessary, to begin with, the Tax Year 2022 Returns. We are aware that it may be difficult for you to compile all of the information that is required, but we want to reassure you that we are here to assist you in filing correct tax returns that take advantage of all of the tax deductions and credits that are available to you. Moreover, the early bird gets the fastest refund- IRS started accepting the 2022 tax returns too. Thank you for your prompt attention to this matter. We hope to get the required tax forms and complete your tax return as soon as possible. We would be happy to assist in any way we can! -- Regards, ***************************** - Crescent Tax Filing, **** Process Associate Phone: **********************

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kamlesh K

    1 star

    04/16/2024

    I filed my taxes for 2022 and 2023 (federal and state) with them.While filing the taxes for 2022, they made a mistake even if I have given my kids information. when I checked my filled 1040 form before filing, I told them that they not considered the child tax credit in it.It so frustrating that I need to re-check and point out their mistakes.This year's 2023 tax filing, I told about my investments which I mentioned through the email also some of the additional forms like address change and form regarding the non-deductible. I follow up almost 4-5 times by calling them as well as through emails. There is no proper responses from Crescent Tax Filing persons.Moreover to this, there are multiple people or persons handling tax filing, so I don't understand to with whom to talk , how to follow up.Generally, One person should handle the tax filing process.Really frustrating and annoying.

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