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Find a Location

Mario’s Appliance Services, Inc. has 1 locations, listed below.

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    Business ProfileforMario’s Appliance Services, Inc.

    Appliance Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3838 147th St, Midlothian, IL 60445-3452
    BBB File Opened:
    9/6/2022
    Years in Business:
    10
    Business Started:
    10/2/2013
    Type of Entity:
    Corporation
    Business Management
    • Mr. Cristobal Cardenas, President
    Contact Information

    Principal

    • Mr. Cristobal Cardenas, President

    Customer Contact

    • Mr. Cristobal Cardenas, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought appliances for my home from Marios Appliances Saturday Oct 28. 2023, I knew appliances were used but was reassured appliances work perfectly fine thats why they were being resold. I picked up the items same day and connected everything same day and to my unfortunate surprise the items were not working, I bought a washer, gas dryer, and gas stove the dryer doesnt heat up, and has sparks emerging from the connection of gas. The stove practically wanted to explode was connected and huge flames came out the stove, and smelled like gas. I let the business know as soon as possible for possible replacement or refund but was explained about a policy they had expressed deep disappointment when I told them I wish I had known that before buying items they mentioned, its on my receipt. Receipt was handed to me after purchasing appliances. They mentioned they would send out a technician to fix items since thats what the warranty i have provided i expressed that i had a hard time trusting them since when i bought them i was told they 100% worked and now im being told that theyll be 100% fixed but i cannot bring myself to use items even if they are fixed because of them being gas items and seeing how bad it was when we hooked up these items.I asked them to please place themselves in my shoes I have kids and I just bought my home, and I would much rather just buy something somewhere else I just want a refund without any issues, and I would more than likely like i offered them bring them back without having them to come out. please If i can get some assistance like i mentioned i have kids i just bought my home and as you can guess if im buying used items its because i dont have the kind of money to buy something new and i genuinely spent a big chunk of my savings that like i mentioned to them i dont have much more left for any repairs or service fees etc. please i hope ive explained everything okay, and all i ask is for someone to understand me
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