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Business Profile

Plumber

Mr. Rooter of McHenry

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Brian M

    Date: 12/08/2022

    I would not recommend. After they said they had "completed" the work I found a list of issues that they didn't complete that was in the original contract and had damaged my home in the process. Contacted them to fix all of the issues, they said it would get fixed. Fixed some not all. I'm now fighting them over payment for the questionable work and damage to my home. I now have to find a plumber, handyman and carpet installer to address the work not completed and damages. I do not trust this company to be in my home at this point. The level of unprofessionalism is hard to understand. You should not have to bring in a third party to make sure the work was done properly, that is what they are supposed to be paid for.

  • Katie G.

    Date: 10/28/2022

    Less than one star...they will not call me back or give me my money back after I paid out of pocket for work (2 times) that should have been covered under my warranty. I've also had to pay out of pocket for ***************************** to (another $500+) to disinfect/clean the area that should've been fixed under warranty but they won't even acknowledge that. I've contacted them 6+ times and they always say someone will contact me. No one ever contacts me.

  • Lisa G

    Date: 07/12/2022

    Mr. ********************** Plumbing is EXCELLENT! ****** worked incredibly hard, nonstop to resolve a clog and water back flow issue. He was very professional, skilled, and did an OUTSTANDING job! I called first thing in the morning and they were out here working by 9am! I am very impressed with this company and the quality of their work! Thank you so much!*********************

Mr. Rooter of McHenry is NOT a BBB Accredited Business.

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