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Find a Location

Captain Rod's Boat Lift & Pier Service has 1 locations, listed below.

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    Business ProfileforCaptain Rod's Boat Lift & Pier Service

    Dock Builders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business offers boat lift and pier services, such as sales, installation, removal, and repairs.

    Business Details

    Location of This Business
    2350 W Il Route 120, Mchenry, IL 60051-4763
    BBB File Opened:
    5/7/2007
    Years in Business:
    27
    Business Started:
    2/24/1997
    Business Incorporated:
    2/24/1997
    Type of Entity:
    Corporation
    Alternate Business Name
    • Seawall Unlimited
    • B.R.R. Inc.
    Business Management
    • Mr. Rodney Schuh, President
    • Ms. Brittney Schuh, Operations Manager
    Contact Information

    Principal

    • Mr. Rodney Schuh, President
    • Ms. Brittney Schuh, Operations Manager

    Customer Contact

    • Ms. Brittney Schuh, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (815) 759-9133
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brian T

    1 star

    06/23/2022

    AVOID THIS COMPANY AND ITS AFFILIATES AT ALL COSTS, I had captain clods (rods) install an electric boat lift and the lift is nearly on a 45 degree angle! and they claim it is due to shifting under water ground, lies is all they know. first they failed to install two of the four under water pallets pads? second they failed to install the ladder, third the bench and fourth the sway bars. As the leader of this band of misfits named cowboy drove away he said to me if you want it done correctly that will be extra wow ! I paid $850 to have them to do a shoddy and dangerous job,If you make the mistake of using this company you will be sorry AVOID THESE PEOPLE AT ALL COST

    Captain Rod's Boat Lift & Pier Service Response

    06/27/2022

    We are upset to know that after this Gentleman sent ** threatening and harassment emails, that he felt the need to leave a false review also. Our attorney has been contacted. This is the first time we have done ******* pier and Lift. After Pier and lift were installed pictures were taken. Upon install, Lift is sitting level and so is pier. Once Customer put his boat on, he reached out over a month later that the lift has settled. We cant control if this happens (due to under water lake bed conditions), we offered to come back and make a special trip to his lake for a service fee to ******* the lift. This is where ***** Started to make threatening comments and degrade us. This project was done to the best of our ability with the product and materials he had. This was also in a very muddy area on the lake and had potential for some ************** down the road that we couldn't control.

    Local BBB

    BBB of Chicago & Northern Illinois

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