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Find a Location

Studio 815 has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Studio 815

      6348 E Riverside Blvd Loves Park, IL 61111-4420

    Business ProfileforStudio 815

    Hair Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6348 E Riverside Blvd, Loves Park, IL 61111-4420
    BBB File Opened:
    7/28/2022
    Years in Business:
    6
    Business Started:
    3/30/2018
    Business Incorporated:
    3/30/2018
    Type of Entity:
    Corporation
    Alternate Business Name
    • Tess Inc. of Southern Wisconsin
    Business Management
    • Ms. Hybe Saipi, Owner
    Contact Information

    Principal

    • Ms. Hybe Saipi, Owner

    Customer Contact

    • Ms. Hybe Saipi, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Wednesday, July 20, 2022. I had a hair appointment at studio 815 with *******. I sat in the chair, pulled up a video and showed her the video and showed her thats how I want my hair. And I wanted my hair color to be honey blonde. I wanted my hair exactly like the video I showed her. She said, okay. She got straight to work. When my hair was almost done and she was washing out the bleach. She was talking about the styling options. And one of the options she gave was blowing it out. And I told her thats what I wanted. But she just kept insisting that I leave with my hair wet because the honey balayage that I went for, only looked good with curly wet hair. But I wanted it to be blowed out. But as if to me, it was like she was pure pressuring me to leave with my hair wet. Because she was pressuring me I finally gave in and was like okay. All she said did was blow dry a strip of my hair so I really didnt get a good look at it. And then she wet the dry hair so I could leave with my hair wet. and on my way home it starts to air dry. Once I get home I look in the mirror and I just keep looking and Im saying to myself, this is not what I asked for nor was it the color I asked for. It didnt even look like a honey blonde balayage. It looked liked she just dyed the ends of my hair with a really light ***** dye. And my hair is already medium ***** so their wasnt much of a change that she did. But fast forward I gave it a few hours the same day to try to adapt to the hair color and the style but I just didnt like it.So I called her the same night and told her I did not like it. She told me to come in on that Friday to get it re toned and I told her thats not what I want, I want to go back to my natural color. And she told me she would have to charge me another $65. After I just spent $230 on the hair that she already messed up. I went that Friday to show her how my hair turned out. And told her in person I dont like my hair.- to fix what she did & I got to pay
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    Customer Reviews

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    Local BBB

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