Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Heritage Cadillac provides new and pre-owned Cadillac vehicles, including SUVs and sedans such as the Escalade, LYRIQ, and XT series. The company assists clients with vehicle purchases, trade-in evaluations, and financing options. Service offerings include maintenance, repairs, and collision center support using genuine Cadillac parts.

BBB Accredited Since: 9/27/1985

Years in Business: 59

Products and Services

Cadillac Accessories, Cadillac Premium Pickup, CELESTIQ, Certified Pre-Owned Cadillacs, Collision Center, CT4, CT4-V, CT5, CT5-V, Escalade, Escalade ESV, Escalade IQ, Escalade-V, EV Test Drive, GM Accessories, LYRIQ, LYRIQ-V, New Cadillac Inventory, OPTIQ, Parts Department, Pre-Owned Inventory, TireFinder, VISTIQ, XT4, XT5, XT6

Business Details

BBB File Opened:
8/1/1969
Business Started:
1/1/1967
Business Started Locally:
1/1/1967
Business Incorporated:
10/25/1949
Type of Entity:
Corporation
Business Management:
Mr. William J. Hartigan, President
Mr. Wayne Balogh, General Manager
Mr. Larry Acker, Operations Manager

Additional Contact Information

Principal Contacts
Mr. William J. Hartigan, President
Customer Contacts
Mr. Wayne Balogh, General Manager
Fax numbers
Primary Fax: (630) 629-9730
Additional Phone Numbers
Other Phone: (630) 282-4149
Other Phone: (630) 282-4150
Social Media
Facebook

Additional Information

Latest Reviews

  • Sharon H

    "I have been a consumer with Heritage for many years and have bought several cars from them and never had an issue until recently I tried to have a repair done on my car and they are giving me the run around with my extended service contract. The warranty company said they were waiting for some information from them and they never called them back so they closed the ticket." ... Read full review

  • Rose R

    "There is no way in 10 words that can describe the incompetence, lack of trust, and lack of workmanship, with Heritage Cadillac dealership!"

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.