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Logistics

Powerful Logistics LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a trucking company hiring drivers they are not planning on paying. I got hired through a recruiting app called indeed they asked me to pay for my flight to ******* and they would reimburse me when I arrived they sent me to an orientation and drug screen. They then flew me to ********* and I picked up a truck a previous driver abandoned there I was suspicious about that and began asking them about the flight money they owed me they never payed me and never payed the driver before me I found out cuz the driver before me left some paperwork with his phone number on it and I called him. Anyway I too left the truck and did almost $4000 dollars in deliveries they never payed me for Im perty sure they are doing the same thing over and over to other drivers. It needs to stop. Call this other drivers number Daheem ******* ************** he will also confirm that they didnt pay him

  • Initial Complaint

    Date:08/28/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is unethical and using drivers and never paying them. They told me to purchase a plane ticket to the orientation in ******* and I would be reimbursed once I got to *******. When I arrived, they did not refund me for the plane ticket, instead they said it would be paid out in my first check which I have not received. I stayed in a hotel for 4 days before I could get a truck. It took another day before I could get the load. I completed two loads and on my third load they intercepted me halfway and advised me to come to ******* to complete another quick load before completing the load that I had in my possession. I complied with their request despite their aggressive tone. I spent hours in this location and realized they were just focused on getting me to leave this load and **** to another and leave me stranded. I am not sure why they were so adamant about me leaving the load but nothing was adding up. First they said come to ******* to complete a quick load but there was no load, then I tried to start the truck so I could leave and drop off the load I already had but the truck wouldn't start. They said the truck won't start because something is wrong with it and that was untrue as they killed the power in the truck, then they said my drug test was positive which wasn't true because I had a negative result and had been on the road making runs, then they said get off the truck and leave the key and sent two guys to try to get me off the truck. The police were called and I said I have a lease for this truck and a load that needs to be dropped off. The company says there is no lease and lied and manipulated and tried everything to get me off the truck. They continued to lie to the police and the police said they have heard about this company and there is no good name to them. They are scamming drivers and getting them to do loads for a few weeks and never pay them and get other unsuspecting drivers to do the same thing without pay. This has to stop.

  • Initial Complaint

    Date:06/28/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Everything abt company is a scam..the recruiter lied abt everything..they said I would get reimbursed for my plane ticket as soon as I was considered hired, but then it changed to "I would get it back along w/ my 1st paycheck..they said orientation would only last for abt 2hrs and I would be able to start same day..that turned into 4hrs+ orientation and me being there from Mon to finally getting a truck on Sat...the recruiter also said that we would be able to get an advance up to $500 after delivering the 1st load..that turned out to be a complete lie and no one had heard anything abt such a thing..they claimed the *** was a $50 advance/once a week...when payday came they said that i was 2weeks in the hole and i only had 1 load on file so they would fuse my 1st and 2nd week checks, although that was my 1st time ever hearing abt such a thing...the most egregious thing they did to me was that I reported a problem moticed w/ the truck while doing 1st load..it wasn't bad so I continued running for the week..when it was time to get the problem adressed they had me come back to IL..they sent me an address where i was supposed to deliver truck..they then said they had talked to multiple mechanics and none would be able to look at truck until Monday at the earliest( it was Thursday), n so because of that they would just transfer me to a new truck..i gathered all my belongings and they sent an uber to deliver me to my new truck..upon arrival, no truck was seen and no one knew anything abt a truck i was supposed to be picking up...i begin calling multiple dispatch ppl for answers..each # began to simultaneously block my # or not answer my call..i figured out they were blocking me, so i then paid for an uber(w/ my own money )back to where I had parked the truck..by the time i had made it back there they had already taken the truck...They left me stranded in the parking lot and refused to answer my calls...I earned 965085%-2300-3285.66 in fees and fuel..Owed still $2616.84

Powerful Logistics LLC is NOT a BBB Accredited Business.

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