Business ProfileforAIT Home Delivery, LLC

On 12/30/23 I placed an online order through PC ************* for a product and paid extra to have same day delivery because their website stated that it was available for this particular product. I ordered and shortly received a voicemail stating that there were no units available so I called to find out what was going on. ******* mentioned he'd make a few calls to see if any other stores had the product available and called me back afterwards stating he found a store and ordered it for same day delivery. Shortly after the call I get another phone call from the delivery company *** stating there were no drivers in my area and it would be delivered on 12/31/23 between 10am - 2pm. I called the delivery company at 3:30pm on 12/31 to get an update on the shipping and they mentioned it would now be arriving on Tuesday 1/2/24 and that I should've 'gotten a message' which I never received informing me of the update. Now more upset I requested to speak with a supervisor which the *** representative never got me on with and eventually hung up the phone on me which is completely unprofessional which is why I'd like to find out who the employee who displayed such unprofessionalism. I also like to find out why they lie to their customers in regards to estimated delivery times. I would've simply went another route in regards to purchasing this product had I known the hassle I'd have to go through dealing with these people. The contact number for *** where I was hung up on is ************** and the representative again was extremely unprofessional. The company should be embarrassed to have someone like that working for them.