Business ProfileforPowers Towing

I was involved in an car accident on 12/22/2023, the damage on my vehicle was only to the front passenger side which included the passenger doors and front side panel (closer to passenger door). The ************************** reached out to Powers Towing to take both of the vehicles involved in the accident. I have pictures of my car and the damage that it had from the accident. Powers Towing took my vehicle from the scene of the accident and placed it in there tow yard. Then 2-3 hours later a second tow company Prime Time Towing that was contracted by my insurance State Farm picked up my vehicle and dropped it off at the repair shop Car Star in Hillside. My vehicle incurred extensive damages to the front bumper, and other components under the car, and I have pictures from Prime Time Towing showing that the damage was already there in Powers Towing lot. When I arrived at Car Star (This is where I saw my vehicle had extra damage that was not from the accident) I informed them and was told the vehicle was dropped off like that and the damage did not happen there when it got dropped off. I went to Powers Towing lot to discuss the damages incurred and asked if they could provide proof the damages did not happen on there lot and I was essentially "brushed off" the person at the desk did not care and said they where not required to show me anything, and that if I want to see pictures of my car I should have taken them myself at the accident. They have been avoiding me since the day of the accident. I also filed a complaint with Powers Towing insurance company ************************* there policy number is ********* and phone number ************. The complaint was filed on 1/08/2024 and to this date I have not received any type of update from the insurance company. They are giving me the same run around, saying they cannot get in contact with their insured (Powers Towing), it has been almost 3 months since the accident and I havent had any real conversation with them.