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Find a Location

Jim Olson Collision has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jim Olson Collision

      5311 1/2 S US Highway 14 Harvard, IL 60033

    • Jim Olson Collision

      341 Lake Ave. Woodstock, IL 60098-4213

    • Jim Olson Collision

      5219 E. Terra Cotta Ave. Crystal Lake, IL 60014-3657

    • Jim Olson Collision

      508 Cary-Algonquin Rd. Cary, IL 60013-6712

    Business ProfileforJim Olson Collision

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Jim Olson Collision has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Jim Olson Collision

        5311 1/2 S US Highway 14 Harvard, IL 60033

      • Jim Olson Collision

        341 Lake Ave. Woodstock, IL 60098-4213

      • Jim Olson Collision

        5219 E. Terra Cotta Ave. Crystal Lake, IL 60014-3657

      • Jim Olson Collision

        508 Cary-Algonquin Rd. Cary, IL 60013-6712

      Location of This Business
      5311 1/2 S US Highway 14, Harvard, IL 60033
      BBB File Opened:
      10/14/2008
      Years in Business:
      22
      Business Started:
      1/1/2002
      Business Started Locally:
      1/1/2002
      Type of Entity:
      Corporation
      Business Management
      • Jim Olson, Owner
      Contact Information

      Principal

      • Jim Olson, Owner

      Customer Contact

      • Jim Olson, Owner
      Additional Contact Information

      Fax Numbers

      • (815) 459-1228
        Primary Fax

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tabitha D

      1 star

      08/17/2023

      Do not take your vehicle here. They do sloppy work and don't put it together right after paying them top dollar to do so. I had the same experience as ********* I had problems and spoke to ***, he told me they know what there doing. Didn't want to hear any of the is***s I had. Told me he is done with my car and to get out of his shop. They painted the bumper and didn't clip it back in right and his excuse was.. "we saved you money" NO I paid for you to paint the bumper so put it back on right after You took it off. There is so much more but I just want to warn people to choose a different place. The double side tape things, don't clip things back into place right. You talk to owner he makes you feel like it's your fault when we paid him to do a job. Customers don't need to appreciate something if it's done poorly and paid hard earned cash. I told him I was going to *** him and he told me Good luck. So wish me luck guys and go to a better place! HE Only likes to do Insurance jobs because he can get away with ripping them off!

      Jim Olson Collision Response

      08/18/2023

      First and foremost this customer brought her vehicle in for repairs after an accident and she had received an estimate for approximately $12000 from another body shop. ******* was looking for a cost efficient repair and stated she needed the repairs to be much less. She asked Jim Olson Collision to save money where ever possible. After repairs were completed she came in for a back ordered molding 2 weeks later, during this visit she was rude to our staff and had issue with the repair. The cost efficient repair was completed according to the estimate that we gave her. Our estimate was $8000 versus the $12000 per the other shop. Customer stated she had no auto insurance which is her reasoning for a cheaper repair. Her primary complaint is regarding the front bumper fit. Jim Olson Collision had the intent to adjust this problem but customer was very rude and disrespectful to the staff, therefore we choose not to assist in any further repairs.

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