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Business Profile

Garbage Removal

Bulldog Systems

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have used this trash service for 13 yrs. Today which also is trash pickup day, they called to inform me thay they would no longer be picking up my trash. They have hired a new driver and my home is not convenient for him to come to. This is ridiculous and very bad business practice.

    Business Response

    Date: 09/08/2025

    We are sorry for the inconvenience but sometimes a business has to make decisions that aren't always pleasant. When evaluating a route and the expenses out weigh the income we have to either increase the cost or discontinue the service. The company decided to discontinue the service as there is other vendors servicing this area and would be at a rate less than our increase would have had to be. 

    Customer Answer

    Date: 09/08/2025

    Complaint: 23784516

    I have reviewed the business' response and am rejecting it because: I had to pay a large increase to get another privately owned business to accept my address. There WAS NO OTHER vendor as Bulldog stated. The 2 that service even near this area refused. Bulldogs reason is poor business practice. It seems the driver or employee is telling the business what he wants and not taking the needs of a customer into thoer decision. 



    Sincerely,

    ***** *****

  • Initial Complaint

    Date:12/19/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have not been picking up my trash for 2 weeks. Now they just look at my house as they go by. I asked for a refund and cancel it if they aren&#**;t going to pick up my trash. They did not offer to send the driver to go back and pick it up. I had paid my most recent bill on December 10th for ******.

    Business Response

    Date: 12/19/2024

    We apologize for the inconvenience this has caused Mr. ***** with our business there are times that customers do not pay their invoices in a timely manner, and we discontinue service until they do pay. By no means was this Mr. ***** issue but our driver mistakenly stopped picking up at his address being confused with another and this could have been resolved with better communication. We have canceled ***************** and are removing his container today. Mr. ***** credit card has been refunded. 

Bulldog Systems is NOT a BBB Accredited Business.

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