Business ProfileforAbt Electronics & Appliances

Purchased a Whirlpool Fridge from ABT in Feb 2024.****** delivered has had issues from day one. The top shelf of fridge freezes so we cannot store anything on top shelf. There is constant cicada/cricket noises coming from the fridge compressor. We hear it all day and night. The vibration of the noise escalates throughout the house in the evening as well. It never stops! Called ABT same week and had two techs come out well before the 30-day warranty and they told me that there is nothing that can be done. It's a whirlpool problem. Why would ABT keep this on their sales floor and offer this product to consumers if its a known issue. We cannot use top shelf unless we want to freeze food in the fridge? Cicada/Cricket noises all day and night. I was told they would get back to me. this isn't the first-time issues like this occurred. I have had other issues with appliances we purchased from ABT since last year, however i won't get into those claims. My main request is that ABT contact me and tell me to come in and pick another fridge. They also sent me the wrong fridge the first time and we had to use the wrong fridge until the correct one was sent. Or come pick up the fridge and credit my credit card. (exchange or refund)The waiting game of having the customer just give up won't work with us.