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Find a Location

Merlin Complete Auto Care has 1 locations, listed below.

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    Business ProfileforMerlin Complete Auto Care

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/15/2021

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Merlin Complete Auto Care specializes in auto repair and maintenance services. Services include Brake repair, suspension repair, engine repair, tires, alignment mufflers, exhaust, emissions, oil change & lube and more.

    Business Details

    Location of This Business
    600 E North Ave, Glendale Heights, IL 60139-3518
    BBB File Opened:
    7/21/2008
    Years in Business:
    20
    Business Started:
    8/15/2003
    Business Incorporated:
    8/15/2003
    Accredited Since:
    10/15/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • Mohaq Auto Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Muffazal Simba, Owner
    Contact Information

    Principal

    • Mr. Muffazal Simba, Owner

    Customer Contact

    • Mr. Muffazal Simba, Owner
    Additional Contact Information

    Fax Numbers

    • (630) 469-0865
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/23/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    My car was originally taken in for services for an engine problem. So engine was replaced about $5500.Once we got the car back, within a week the car had a problem, we took it back, we were told it was the boost solenoid.We asked ***** the owner and the one who worked in the car Why the engine was showing up again when we had just had a new engine put in. It turned out that the engine was bad and he wanted us to pay him to NOW install another engine. So he wanted to charge us $1600 for labor to install a better engine which he was supposed to have done in the first place. The car was left with him. I took 2 weeks looking for money to pay him but I felt that this was wrong because why should I be recharged for a mistake that he had done but putting in a bad engine. I went to *********** training boot camp and have returned. In the weeks I was gone I never received a call, mail or email from the business. Which he was the one who assured me my vehicle would be safe left on his property. I returned to the business 12/19/22 and the car is nowhere to be found. And as of now I am still paying on the engine $300 a month and my credit score is going negative. Can you help me resolve this problem ? Thank you
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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