Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Advanced Medical Weight Loss RX has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAdvanced Medical Weight Loss RX

    Weight Loss
    Multi Location Business

    Additional business information

    Advertising Review:

    In August 2021, Better Business Bureau questioned Advanced Medical Weight Loss' advertisement in AdPages, which stated, “Lose Inches in Weeks NOT MONTHS!”.

    Better Business Bureau’s Code of Advertising standards state, “Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.”  

     BBB requested the business substantiate, modify or discontinue the claim made in its advertising.  The company did not respond to BBB’s request.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Advanced Medical Weight Loss RX has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      19 Junction Dr, Glen Carbon, IL 62034-4300
      BBB File Opened:
      1/9/2015
      Alternate Business Name
      • Advanced Medical Weight Loss at the Crothers Institute
      • Advanced Medical RX
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I purchased laser session for ****** for 8 and during was receiving 8 free ones past of the plan I purchased. On Jan 2 I was doing a session with the all over laser. My right arm cuff was getting too hot. The cuff had mal function and over heated n 2nd degree burned my arm. I called out for staff and 4minutes near the 30 minutes session a staff appeared. Immediately she asked did I want her to turn it down I said no take my arm out she did and threw the cuff on the floor. Later she returned after the 4 minutes to apologize and take all cuffs off. My arm was hurting didnt think it was that bad. After each session the next step is too shake on this machine for 10 minutes I did. The staff apologize and said that never happened before and would add an extra session due to what happened. The next day blisters were all over my right arm. I contact this business was told by the staff they had ordered another cuff. I told the staff about how my arm was looking which wasnt good. I told her I was going to reach out to my primary doctor and I did. I was told by my primary to go to an ****** care. I did Well now ****** care. I have 2nd degree ***** and was given a prescription of 10 day antibiotics. Afterward if things didnt get better to see my primary. I was told by the staff member at Advanced to use some Aquaphor cream on my injuries. The staff mention this had happened before. I have reached out again to see how they can help. I was offered all other packages that are available but not interest. At this point I would like for this company to refund me for the package.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Madina S.

      1 star

      10/08/2021

      They charged me $149 and the product they sold me does not work at all and I asked for a refund they did not wanted to give me because the product was out from the office !!! Does not make sence so how are we suppose to try the product and know if what we payed for works if we dont take it out from the office they did not pay back my money to me !!!!! This place *****

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.