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Find a Location

J B & D Siding & Window Co., Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJ B & D Siding & Window Co., Inc.

    Siding Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1996

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    J B & D Siding & Window offers exterior home improvements including roofing, siding, door, window, siding, and insulation services.

    Business Details

    This is a multi-location business.

    Find a Location

    J B & D Siding & Window Co., Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      425 Home Blvd, Galesburg, IL 61401-7427
      BBB File Opened:
      7/17/1996
      Years in Business:
      53
      Business Started:
      1/1/1971
      Business Started Locally:
      1/1/1971
      Business Incorporated:
      5/7/1996
      Accredited Since:
      9/1/1996
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Steve Jackson, President
      • Mr. Craig Beaty, General Manager
      • Ms. Toni Weller, Office Manger
      Contact Information

      Principal

      • Ms. Toni Weller, Office Manger

      Customer Contact

      • Ms. Toni Weller, Office Manger
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/19/2021

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I purchased an **** retractable awning from this company in July 2019 and have an issue requiring maintenance from them. The awning has a 5-year warranty. I've contacted them by phone on 5 different occasions during 2021, requesting a service call. Their service rep assured me someone would be contacting me, but I've never received any visits. On my last call, (Oct. 11, 2021) I left a voicemail requesting a service call and that Better Business Bureau would be contacted unless I received contact from them. Nothing to date (11/19/21).
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Larry R

      2 stars

      10/15/2021

      We have siding that was installed in 2015 that has a lifetime warranty. This last winter we had several places that were cracked by ice. We contacted Ariel L****** on 4-8-21 and were told someone would be out in about 2 weeks to assess it. We were gone at the end of June and first of July and returned home to a message that someone would be in the area and could stop by. We called as soon as we found the message on the answering machine. No reply to our inquiry. On 9-13-21 we again called Ariel and were wold that Brock would call us back the next day in the morning. No call. On 9-27-21 and 10-2-21 and 10-7-21 we called again and left messages for Ariel asking to be contacted because it is now changing seasons and this replacement of three pieces of siding needs to be completed. We left notification on the 10-7-21 message stating that we would contact BBB if we were not acknowledged. We find this to be very irresponsible business practice and would appreciate it if you would interceded on our behalf. Thank you! LGR

      Local BBB

      BBB of Central Illinois

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