Online Retailer
Aurora Chic CoAbout
Important information
- Advertising Review:
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 3/21/2024, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on. Also, the business was asked to substantiate the health and product claims as well as substantiate the product gurantees as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
Aurora Core Correct Posture Corrector
$39.99 USD
$79.98 USD- https://aurorachicco.com/- A price comparison is being made without disclosing the basis for that comparison.
30 Day Money Back Guarantee - https://aurorachicco.com/
- Details regarding the money-back guarantee are not visible to consumers.
10,000 Happy Customers - https://aurorachicco.com/
- Please substantiate the sales claim.
Reduce Back, Neck & Shoulder Pain - https://aurorachicco.com/products/aurora-corecorrect-posture-corrector
“..Core Correct aligns your spine and relieves pressure points.”
Improved Spinal Alignment
Reduced Muscle Tension
Increased Energy Levels
Improving breathing and digestion
.” a thermogenic effect, promoting heat retention and aiding in burning waist fat for added benefits.”- https://aurorachicco.com/products/aurora-corecorrect-posture-corrector
- Please substantiate the claims regarding product usage for all products listed to have health benefits. The BBB asks that the information be in the form of independent, peer-reviewed, published scientific human studies. Since the BBB values transparency linking that information to the website would allow consumers to make an informed purchase.
The BBB asks that your business modify the advertising and substantiate all product claims to meet Sections 2, 20 and 34 of the BBB Code of Advertising.
As of 12/9/2024, business has not responded to BBB emails, modified and substantiate the information on the website.
- A price comparison is being made without disclosing the basis for that comparison.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.