Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
My BBB
Better Business Bureau®
For Businesses
Share
Business Profile

Plumber

Do Right Rooter Drain Specialists

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumber.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    First of all I am a disabled 73 yr old women so I had my nephew take the *** to see my toilet. I needed a toilet bolted down a ***. name **** came out and quoted me $850. I gave him a deposit $100. he wrote out a receipt and gave it to me He went behind my back and told my nephew that he had to change a pipe that I had to have ***laced and it costed $3500. my nephew gave him $1500. more dollars he assured my nephew that I was old and was not able to take care of this business myself because I told him no I wasn't going to pay that price On his way out the door he told me about the deposit so I told him to come back and put on the receipt I was without a toilet for the weekend so he came Monday to complete the job and got $1000 in cash and $600 on my credit card On Tuesday my Sister was not satisfied so I call in to tell them the toilet was not screwed down tight and I after the price that we paid they told me them that the job was for $900. and that I had been scammed by their *** I ask if I could be refunded for my over charged amount and ******* told me No after I had been calling for a week trying to get in touch with their Managers Name ***** or **** After calling so much Ms. ******* told me that she was a Manager her her answer was No. so I proceeded to file police ***ort and now file this complaint Please can you help me get my over payment Thank You ******** Sallee 

  • Initial Complaint

    Date:10/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was contracted and paid to install a check valve to prevent sewer water from flooding my basement and 3 weeks after the work was completed, we got a basement full of sewer water. The company was contacted regarding the problem and fail to come and remedy the problems. They kept telling us someone would be out and they never came and stop taking calls from us.

Do Right Rooter Drain Specialists is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.