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Find a Location

Frame Saver Eye Glass Repair has 1 locations, listed below.

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    Business ProfileforFrame Saver Eye Glass Repair

    Optical Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10224 Lincoln Trl, Fairview Heights, IL 62208-1841
    BBB File Opened:
    2/24/2009
    Years in Business:
    32
    Business Started:
    6/1/1992
    Business Started Locally:
    6/1/1992
    Business Incorporated:
    1/1/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • Eyeglass Repair
    Business Management
    • Manager, Manager
    • Ms. J Wooton, Owner
    Contact Information

    Principal

    • Ms. J Wooton, Owner

    Customer Contact

    • Ms. J Wooton, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    May 11,2022 went to pick up my sunglasses that I dropped off two weeks ago to get the arms fixed and I finally give her a call cuz it was a long time and she said they've been ready and no one even called me to let me know so then I go by there to pick them up and she showed them to me and they were still kind of floppy and I just let it go and I paid the money while anyway I left out of there and I went to put them on and there was a huge deep scratch on my lens called her right away and she automatically started denying the scratch and I told her that there's a big scratch on it and she wanted to argue and told me to bring them back so I did and she looked at them and she said she did not do it and and she refuses to pay to get them repaired and she says she's not taking responsibility of them and they were not cheap sunglasses it looks like she accidentally hit them with a screwdriver cuz it's pretty deep and I feel like she needs to buy me a whole new pair of sunglasses and that is wrong of her to treat me like that and I would never suggest going to this place to anyone after the way she acted it's very unprofessional and all I want is my money back and a new pair of sunglasses
    Read More

    Customer Reviews

    0 Customer Reviews

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