ComplaintsforNorthshore Process Service

• Initial Complaint

  08/26/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I cancelled the service before it was done. They are stating they will keep my money and it is non refundable. This is stated nowhere on their website and I am requesting a full refund as services were not yet rendered.

• Initial Complaint

  06/16/2022

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  4/25- initial call, was told to send an email to northshore process with the details (address, name of tenants, and mail a check for $145. We did that right away Called again on 4/27, They said they didnt get our email so we resent again on 4/27 (but they cashed the check)I followed up again on 5/5, no response or follow up from Northshore Then again multiple times every few days I called and each time was told that the tenants weren't answering the door when they went to serve the notice and that they would keep trying.I followed up again on 5/24, was told that they exhausted all attempts to serve the notice but they said for an extra $450 they would do surveillance and stay there until someone came home or answered to guarantee the service within a few days. Check mailed for $450 that day.I followed up again on 6/8, and was told that they were having a hard time opening my attachment in my email and for me to resend the attachment. I was confused and didn't know what they were talking about as I was never asked to send an attachment of any kind. The guy proceeds to tell me that they can't give legal advice and that I have to prepare the legal 30 day notice and email it to them. This was the first time anyone told me that. So from 4/25 until 6/8, despite being lied to multiple times that they were making attempts to serve, not even ONE attempt was made because they didn't have the notice from me.... BECAUSE I was never asked to prepare the legal notice prior to 6/8, So there was literally nothing to serve....It is now 6/16, we paid $595 and the tenants still havent been served.

• Initial Complaint

  02/10/2022

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  ***********************************************/Northshore Process was hired by a friend of mine to locate my husband. I know where ********************* works so all ********************* had to do was follow ********************* from ************************, *********, ** to find his location. This is information I needed to prove **** is not homeless, a lie he stated in court records.This agency claimed to have staked out the high school where **** works a few times and never saw him leave! *********************************************** has been in business for how long and can't find a guy where he works? Come on!********************* claimed to have staked out, checked out other leads and did a nation wide property and asset search all while pulling in dollars. There is not any documentation that this agency did anything. Not a document, photo, video, documentation of mileage, time, or evidence of a national background check paid for but no report provided as proof it was done.The friend who hired him planned to report him to the ********** of Regulations because this guy will take your money like the con salesman he is. ********************* needs their license removed.******************* at ************ paid for his services

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