Business ProfileforMathnasium - Elmhurst

Back in January I noticed that there were charges from Mathnasium totaling $1,754.50 that spanned from 9/28/21 to 5/1/22. My daughter was attending Mathnasium in Elmhurst but stopped going after 9/30/21 and the 9/1/21 charge would have the final session.The initial agreement for my daughter started on 2/1/21 but technically ended on July 31, 2021. This was arranged as dual payments from myself and the child's mother. Once after the term was up and unbeknownst to me, the mother decided to cease her payments. I discovered this from ******** (Mathnasium- Elmhurst Center Director). At the time, I told ******** that I would inquire about this concern. In the meantime I was able to have my daughter continue attending sessions without any obligations. However, we decided to discontinue going after September of that year. Additionally, we didn't schedule any appointments past September 2021. But as I recently discovered, the charges continued for another 8 months into the 2022 year although we had not scheduled nor had stepped foot inside that facility. When I called Mathnasium and spoke to ******** in January, I was assured by her that she would make this right and I would get all my money back. What happened instead, was a call from ******* informing me that they would not refund my money. She also mentioned that I had a signed agreement. I told her I had never signed on to another agreement and would like to see a copy of what she's referencing. I finally received a copy of this agreement from *************************** on 2/1/23 and looked at it, but have to question it's legitimacy. The agreement was for sessions with a start date of 9/1/21 and had a digital signature dated 8/26/21. How was the digital signature or consent acquired??? I have no record of going to Mathnasium on that date - the only date my daughter was there was on 8/3/21.