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Find a Location

American Mattress, Inc has 54 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American Mattress, Inc

      1300 Pratt Blvd. Elk Grove Village, IL 60007

    • American Mattress, Inc

      935 E. Rand Rd. Arlington Heights, IL 60004-4009

    • American Mattress, Inc

      7700 S. Cicero Unit B Burbank, IL 60459-1583

    • American Mattress, Inc

      665 W. North Ave. Elmhurst, IL 60126-2132

    • American Mattress, Inc

      6409 Grand Ave. Gurnee, IL 60031-5261

    Business ProfileforAmerican Mattress, Inc

    Adjustable Beds
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    19 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We offer a wide variety of mattresses and adjustable bases.

    Products & Services

    Mattresses, Adjustable Bases, Box Springs, Headboards/Foot Boards, Frames, Futons, Recliners, Pillows, Mattress Protectors, Mattresses, Adjustable Bases, Box Springs, Headboards/Foot Boards, Frames, Futons, Recliners, Pillows, Mattress Protectors, Restonic, Therapedic, Beautyrest

    Business Details

    This is a multi-location business.

    Find a Location

    American Mattress, Inc has 54 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American Mattress, Inc

        1300 Pratt Blvd. Elk Grove Village, IL 60007

      • American Mattress, Inc

        935 E. Rand Rd. Arlington Heights, IL 60004-4009

      • American Mattress, Inc

        7700 S. Cicero Unit B Burbank, IL 60459-1583

      • American Mattress, Inc

        665 W. North Ave. Elmhurst, IL 60126-2132

      • American Mattress, Inc

        6409 Grand Ave. Gurnee, IL 60031-5261

      Headquarters
      1300 Pratt Blvd., Elk Grove Village, IL 60007
      BBB File Opened:
      11/13/1997
      Years in Business:
      35
      Business Started:
      7/23/1988
      Business Started Locally:
      7/23/1998
      Business Incorporated:
      7/7/1998
      Type of Entity:
      Corporation
      Alternate Business Name
      • Amsleep, Inc.
      • American Mattress
      Hours of Operation

      Primary

      M:
      9:00 AM - 4:30 PM
      T:
      9:00 AM - 4:30 PM
      W:
      9:00 AM - 4:30 PM
      Th:
      9:00 AM - 4:30 PM
      F:
      9:00 AM - 4:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Michael Kenna, President
      • Mr. Frank Demaio, Vice President
      • Elayna Papp, Director of Advertising
      Contact Information

      Customer Contact

      • Mrs. Tanya Kenna, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (773) 661-5131
        Other Fax

      Phone Numbers

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I bought a mattress with adjustable base. When the base was delivered, it did not work. I wanted to refuse delivery, but was told by the delivery person that they would exchange the base out with a new one. Instead, they have decided to fix the base I have by replacing the motor. I feel i am entitled ro the new base, since that is what I was told. I also asked if they did replace the motor, if they would extend my warranty to start on the day it was fixed. Again, i was told no.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Allen L

      1 star

      06/21/2023

      American Mattress bought US mattress and failed to compete orders. I have many email from ** mattress saying American mattress is supposed to resolve all issues. I did receive a very small refund but refused to assist in the replacement order. Its my good guess ** and American mattress companies own hundreds of not thousands of customers refunds and replacements perhaps a Class action suit is require

      Local BBB

      BBB of Chicago & Northern Illinois

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