ComplaintsforWillow Lake Estates
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Complaint Details
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Initial Complaint
07/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased this house in Willow Lake Estates in July 2022. We signed a lease that had our lot rent at $926 a month. They proceeded to charge us $946 automatically taken out of our account. When we asked about it, the sales manager said they made a mistake and heres a new lease to sign. We said no, we are not signing a new lease. They have overcharged us for the last year by $20 a month. thats $224 a year. Nobody will return our calls. We have received a letter with an increase to $985. We want either credit for overpaying for one year or no increase. We have have at least a dozen times, but nobody has addressed this problem.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.