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Customer Review Ratings
Average of 71 Customer Reviews
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Review fromYan K.
Date: 07/29/2025
5 starsGreat, reputable company. Fast shipping. The order was lost in transit, and they sent me a replacement, no questions asked. Pleasure to do business with.
Isopure
Date: 08/04/2025
Hello **** Thank you for taking the time to share your feedback on the recent interaction with out ISOPURE Consumer Affairs Team. We're delighted to hear about your positive experience with ISOPURE. Its wonderful that their team not only helped correct your order but also went above and beyond to ensure you received the right product along with helpful information to support your health journey. Have a great rest of your day.Review fromDonna
Date: 07/28/2025
5 starsI am very impressed with this company I called them saying I made a mistake and got the wrong item. Then that help me get what I did need and let me keep what I messed up and also sending me what I need with more information with what's going to help me hopefully to have a healthier life.Isopure
Date: 08/04/2025
Hello *****. Thank you so much for your thoughtful feedback! We're delighted to hear about your positive experience with ISOPURE's Consumer Affairs Agent. Its wonderful that our team not only helped correct your order but also went above and beyond to ensure you received the right product along with helpful information to support your health journey. That kind of care and commitment truly makes a difference, and were glad you felt supported every step of the way. We appreciate you taking the time to share your experience!Review fromZOHAIB A.
Date: 07/25/2025
5 stars******** at Isopure was very helpful in dealing with a product I had purchased that had some manufacturing issues. They sent me a replacement right away and the new product was perfect. I appreciate the great customer service!Isopure
Date: 08/04/2025
Hello Zohaib. Thank you so much for sharing your experience with ISOPURE! We're thrilled to hear that Consumer Affairs Team member provided such helpful support and that your replacement product arrived promptly and in perfect condition. We truly value partners who prioritize customer satisfaction, and it's great to know that ISOPURE delivered excellent service. Your feedback is greatly appreciated!Review fromKaren H.
Date: 07/22/2025
5 starsVery attentive and willing to help and resolve the problem.. very pleased with their quick response to the issue.Isopure
Date: 07/23/2025
Hello *****.Thank you for taking the time to share your recent experience regarding your recent interaction with our ISOPURE Consumer Affairs Team. Were sorry to hear about the unexpected issue you encountered, but were very glad that our representative was able to assist you promptly and professionally. Your kind words about our representative's responsiveness and thoughtfulness mean a great deal to us, and well be sure to pass along your compliments.Thank you again for your feedback and for being a valued part of the think! community.Review fromMelody C
Date: 07/16/2025
5 starsI have been using the Isopure Protein powder for a few years and love it! My husband recently started using it too. We received one batch that seemed to be differently in texture and I notified the company. They immediately responded and replaced the package and then some, demonstrating they value our business and offer excellent customer service as well as a superior product. This is my brand of choice due to the taste, texture and zero carb formula with 25 grams of protein and 100 calorie formula and now adding customer service too.Isopure
Date: 07/22/2025
Hi ******,Thank you for your thoughtful feedback! Were thrilled to hear that you and your husband have been enjoying ISOPURE, and were especially glad our team could quickly resolve the issue with your recent order.Its wonderful to know that the taste, texture, and zero-carb formula have made ISOPURE your brand of choiceand now, that our customer service has added to your experience. Your kind words truly mean a lot to us, and were grateful for your continued support.Thanks again for being part of the ISOPURE community!Review fromKaitlin V
Date: 07/14/2025
5 starsI had recently ordered a large container of isopure protein from their amazon site and when I went to mix it up it was full of little white specs.(almost looked like salt) I tried everything to get them out and had to end up straining it twice after I had shaken it in my shaker bottle. I contacted isopure directly and within a day they had emailed me back saying that they would replace it at no charge and how sorry they were that I wasn't satisfied with the product. I loved the company for before for great quality products and I love them even more now because of their A+ customer service.Isopure
Date: 07/22/2025
Hi *******,Thank you so much for sharing your experience with ISOPURE! Were glad our Consumer Affairs Team was able to respond quickly and make things ******** means a lot to hear that youve always loved our productsand even more now because of your positive consumer affairs experience. Were committed to delivering both quality products and exceptional support, and your kind words are a wonderful reminder of why we do what we do.Thanks again for your loyalty and for taking the time to reach out to us at ISOPURE!Review fromkelli t.
Date: 07/09/2025
5 starsI have been a longtime customer and absolutely love this product. The flavors are all terrific and its just not too sweet. I use it on a daily basis and my last container that I bought had a little bit of clumping with it. I reached out and worked with a wonderful person named June who immediately sent me information that they needed and are replacing my product. You just cant get any better than this. I will continue to purchase this product knowing the taste is great and that they have fantastic customer service.Isopure
Date: 07/11/2025
Hey *****. Thank you for taking the time to share your feedback from your recent interaction with the ISOPURE Consumer Affairs Team. Our team works hard at being the best they can be for any situation. We can continue doing this with your shared feedback. Thank *********** the rest of your day.Review fromJohn P.
Date: 06/30/2025
5 starsLove Isopure! I use their protein powder to fuel my workouts and love their Dutch Chocolate low carb version. A recent batch I bought had an off flavor and didn’t mix well. The Isopure company was very responsive to my concerns and they shipped me a generous amount of new product for free.Review fromJP J.
Date: 06/26/2025
5 starsIsopure is a company that truly cares about its customers. I had a concern with a product purchased and June from Isopure support listened to everything, and corrected the problem completely. I am very satisfied with their customer support, and June is the type of person who wants customers to be happy. I'm glad she's on board, and I will be a long time supporter of Isopure because of her.Review fromVIcki B.
Date: 06/25/2025
5 starsI started drinking Isopure Infusions recently and it has made a huge difference in the way I feel. I have IBS and it is very easy on my stomach. It keeps me feeling full throughout the day & hydrated. My energy is back! Very clean product. Highly recommend and I would be lost without it!
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