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Find a Location

Stenograph, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Stenograph, LLC

      2626 Warrenville Rd Downers Grove, IL 60515

    • Stenograph, LLC

      596 W Lamont Rd Elmhurst, IL 60126-1022

    • Stenograph, LLC

      1500 Bishop Ct Mount Prospect, IL 60056-6039

    Business ProfileforStenograph, LLC

    Stenograph Machine
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Stenograph, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Stenograph, LLC

        2626 Warrenville Rd Downers Grove, IL 60515

      • Stenograph, LLC

        596 W Lamont Rd Elmhurst, IL 60126-1022

      • Stenograph, LLC

        1500 Bishop Ct Mount Prospect, IL 60056-6039

      Location of This Business
      2626 Warrenville Rd, Downers Grove, IL 60515
      BBB File Opened:
      6/11/2010
      Years in Business:
      86
      Business Started:
      1/1/1938
      Business Started Locally:
      1/1/1938
      Business Incorporated:
      4/4/1997
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. John Wenclawski, President
      Contact Information

      Principal

      • Mr. John Wenclawski, President

      Customer Contact

      • John McInerney, Vice President of Operations
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/07/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I purchased software to use for my business.The purchase price was $1,499.I was told I could finance it, and being new to my business and overwhelmed, I did not understand the math, I just knew I had to have to software to edit with.I am now told that the payments actually go one for 3 years, and are $1,000 more than I agreed to pay.I am then also told that no matter that I bought the software, when I pay it off, the software will cease essential functions forcing me to pay $500 a year or more in further fees.So why buy the software? This was a complete misrepresentation of the price and what my payments would be going towards, as I am being made to pay for 2 years of this service, as well as the program itself.It's extortion. I'm a very small business and they know that as a secondary user, I don't get very many options with which to make my living editing for court reporters and other stenographers. I sent 3 separate emails to different email addresses recently about the total due on my account, which never populated into the "my account" areas of their website when I logged in, and got zero response over several weeks of asking. I called finally, and was told that the price is now higher, and that my payments weren't actually fully going to pay for the software, but the yearly subscription that is apparently also required for service. No other numbers, aside from the purchase price, were given at the time of sale, and I flat out didn't do the math to realize how badly I was getting ripped off, for a software that I will never actually just own.I now have to continue paying them until I can save up enough to purchase alternate software, and find new clients. They need to be held accountable for their misrepresentations, and the people who purchase their software should be able to use ALL of it, forcing further memberships is extortion, plain and simple.Their actions are theft and misrepresentation of the abilities in future ownership of the program.
      Read More

      Customer Reviews

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