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          Find a Location

          Cooper's Hawk has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Cooper's Hawk

              3500 Lacey Rd Ste 1000 Downers Grove, IL 60515-5441

            • Cooper's Hawk

              8695 S. Archer Ave. Unit 25 Willow Springs, IL 60480-1200

            • Cooper's Hawk

              510 Village Center Dr Burr Ridge, IL 60527-4515

            • Cooper's Hawk

              15690 South Harlem Ave Orland Park, IL 60462-5119

            • Cooper's Hawk

              100 W. Higgins Rd, Ste V-1 South Barrington, IL 60010-9408

            Business ProfileCooper's Hawk

            Restaurants
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3500 Lacey Rd Ste 1000

            Downers Grove, IL 60515-5441

            Visit Website
            (708) 839-2920

            Customer Reviews

            1.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Cooper's Hawk has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Cooper's Hawk

                3500 Lacey Rd Ste 1000 Downers Grove, IL 60515-5441

              • Cooper's Hawk

                8695 S. Archer Ave. Unit 25 Willow Springs, IL 60480-1200

              • Cooper's Hawk

                510 Village Center Dr Burr Ridge, IL 60527-4515

              • Cooper's Hawk

                15690 South Harlem Ave Orland Park, IL 60462-5119

              • Cooper's Hawk

                100 W. Higgins Rd, Ste V-1 South Barrington, IL 60010-9408

              Headquarters
              3500 Lacey Rd Ste 1000, Downers Grove, IL 60515-5441
              BBB File Opened:
              3/8/2010
              Years in Business:
              18
              Business Started:
              10/5/2005
              Business Started Locally:
              10/5/2005
              Business Incorporated:
              2/6/2007
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Cooper's Hawk Wheeling LLC
              • Cooper's Hawk Winery and Restaurant
              • Cooper's Hawk South Barrington
              • Cooper's Hawk Burr Ridge LLC
              • Cooper's Hawk Orland Park LLC
              Business Management
              • Tim McEnery, Founder & CEO
              • Connie Martorano, Off Premise Wine Director
              Contact Information

              Principal

              • Tim McEnery, Founder & CEO

              Customer Contact

              • Mr. Hassahn Liggins
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              32 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/20/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Unanswered
              On 3/20/2024 I walked into the *******, ******** Coopers Hawk. I see a beautiful pink bottle to spritz sangria on full display near the host stand. Along with some fun wine glasses. I go to purchase the bottle, and I am told I have to be a wine club member to purchase. I would understand if the bottle was behind the tasting counter, or behind the cash register, but it was not. It was several bottles (15 plus) on display for anyone to pick up and purchase. I was dumbstruck that they would have a display where you could pick up the bottle and walk it to the register but you could not purchase it. Ridiculous!
              Read 31 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Be H

              01/21/2024

              It used to be just as easy to cancel your membership as it was to sign up; you would go into your account info and could simply cancel. In order to cancel now, you either have to call or do it in person at one of their locations. I was on hold for 40 minutes just to cancel a membership since the closest location is 45 minutes away from me. It should not be legal to have to go through hurdles to cancel when it is so simple to sign up. At the least, there should be a direct line to call where you enter your member number and can cancel. If this seems harder to do the just bring back the ability to cancel within a persons account!!!
              Read 4 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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