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Find a Location

Sun N Us, LLC has 1 locations, listed below.

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    Business ProfileforSun N Us, LLC

    Solar Energy Products
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/30/2021

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Sun N Us, LLC is a solar power company. Services include design and installation of solar power systems. They also provide backup battery systems.

    Business Details

    Location of This Business
    Des Plaines, IL 60018-3355
    BBB File Opened:
    7/6/2021
    Years in Business:
    5
    Business Started:
    6/15/2018
    Business Incorporated:
    6/15/2018
    Accredited Since:
    7/30/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Ed Whittle, Co-Owner
    • Mr. Luis Mercado, Co-Owner
    Contact Information

    Principal

    • Mr. Ed Whittle, Co-Owner
    • Mr. Luis Mercado, Co-Owner

    Customer Contact

    • Mr. Ed Whittle, Co-Owner
    • Mr. Luis Mercado, Co-Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I was sold solar panels through this company, and as a sales tactic, the individual who sold me the solar panels (***********************) told us we would receive a $2,000 **** gift card upon installation of the system. There have been several email, phone and text conversations where he has promised the gift card over the last several months, but we have not received it. We were on the fence about the panels due to the probability we would need to have our roof replaced at some point and the gift card was promised to us as a tactic to get us to sign and make us feel easier about the cost of pulling up and putting back down the panels during roof replacement, as the gift card would cover those costs. He told us during signing of the contract that the $2,000 gift card would be sent out as soon as the panels were installed.The Solar Panels were installed December of 2022, and I have been in frequent contact with the dealer to request the gift card to be sent, and then promises were made, in writing to deliver the gift card to me over the course of several months, but it has not yet arrived. I would like to receive the promised $2,000 gift card as a resolution to this.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nick

    5 stars

    07/12/2023

    Very knowledgeable sales. Answered all my questions. They have many years of experience in the solar business. Installation is very clean, nice and neat. Solar power system is working better than promised.

    Local BBB

    BBB of Chicago & Northern Illinois

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