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Business Profile

Roofing Contractors

Advanced Roofing Team Construction, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/21/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contracted ***************************** Managing Partner of Advanced General Construction Team threw ************** from there list of approved contractor for roofing around the second week of Sept 2022. I spoke to ****************** directly throughout the entire process until he could not complete the Roofing Job 8 week later. ****************** quoted the Roofing Job at ****** dollars and a agreement was signed on 10/14/22. Material was supposed to be send out and was supposed to start within 1 week depending on the weather. meaning if it rain the job could be push back.Material was cancel three times. I asked ******* what was his plan in completion as he kept coming up with excuses, Two for my crew member that do the ******* jobs got Covid and out. I lost another guy that also do City job because he fell off a roof. None of my polish worker want to do jobs in *******. I going to ask a friend of mind that also do roofs to come bye and look at the job, No one ever show. After we Called his Office to see what was going on he text back and stated he was withdrawing for the contract. I explain to him it a little late and roofing season is over and we can;t find anyone else.

    Business Response

    Date: 12/02/2022

    Thank you for your feedback, it is unfortunate that we were unable to complete the job for you, but our company reserves the right to withdraw from any contract if the circumstances do not allow us to safely follow through to the absolute best of our abilities. Due to the working conditions of the roof it was deemed that it was not in the company's best interest to continue with the contract. Thank You.

Advanced Roofing Team Construction, Inc. is BBB Accredited.

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