Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gun Dealers

Hatfield Gun Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Dealers.

Reviews

Customer Review Ratings

2/5 stars

Average of 9 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDarrell C

    Date: 03/21/2025

    1 star
    I bought one these 410 guns it tore the shell apart when I shot it and it kicked so hard I fell down.i bought it on 10/19/2024.these are dangerouse I contacted ******* they dont seem to want to help I also contacted the gun company no answer.i dont think this company exists anymore.Beware of this company never received a phone call or a email from them. ******* ***
  • Review fromCaster lee N

    Date: 02/02/2025

    1 star
    Broken items under warranty and cannot get in touch with manufacturer about warranty
  • Review fromkenneth w

    Date: 11/08/2024

    1 star
    bought a hatfield sas 12ga from ******** gun jammed on first shot brand new rite out of the box...company doesnt answer when i call email sent to there warranty department still unanswered buyer BEWARE!!!!!
  • Review fromCraig D

    Date: 10/17/2024

    1 star
    I purchased a 12g shotgun. Did not work out of the box. Contacted co and they claimed I did not file for warranty which I did. They refused to fix it or replace it and notified me they are out of business. Buyer be ware. Crap products!!!!
  • Review fromDavid M

    Date: 01/17/2024

    2 stars
    The gun is great. Service is not. MY new shotgun barrel is scored most of the way down one side. After many tries, I finally got thru and customer service said theyd rush a new barrel out. It arrived with a choke installed, some rust on the outside and very dirty on the insidemore than my black powder rifle. After an hour of scrubbing with ****** and Bore Blaster, I got it fairly clean. Ive left voice mails, emails to no avail. Sit on hold for 15 minutes then it drops you.
  • Review fromIgor K

    Date: 09/18/2023

    1 star
    I bought 12 gauges over/under, worst gun ever, failed after 2 shots, extractor created so much friction that it damaged shell in under barrel. Customer support is absolutely terrible.
  • Review fromRD A

    Date: 01/21/2023

    5 stars
    I Purchased a 12 Gauge SAS semi-automatic in 2018. At first it would not automatically eject. I was 2 3/4-inch ************ shot. This particular shotgun can utilize 3" magnum heavy loads. The eject function can be controlled through tightening the barrel mechanism for light loads. Once this is done, then nothing more will need to be done except maintenance and cleaning occasionally. There is a rubber gasket that *** need to be replaced at some point. Fairly inexpensive! I would buy this shotgun again if necessary but there is no need to. It is an excellent all around shotgun!
  • Review fromZach B

    Date: 11/26/2022

    1 star
    Worst gun money can buy. Hangs up and won't eject
  • Review fromDennis h

    Date: 10/22/2022

    5 stars
    Bought a Hatfield 410 semi auto from ******* had a few problems at first then read loading instruction gun shot flawless also called customer service the i/c choke would not s**** in they sent me a new choke in 3 days you can't get better service then that great job thats why I give 5 stars

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.