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Find a Location

LinerWorld, LLC has 1 locations, listed below.

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    Business ProfileforLinerWorld, LLC

    Pool Supplies

    At-a-glance

    Customer Reviews

    4.46/5stars

    Average of 188 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Pool Liner Sales

    Business Details

    Location of This Business
    14032 Kostner Ave Unit D, Crestwood, IL 60418-2287
    BBB File Opened:
    6/4/2021
    Years in Business:
    24
    Business Started:
    9/1/1999
    Business Incorporated:
    9/11/2020
    Licensing Information:
    • Nada Camada 
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    8:00 AM - 5:00 PM
    Business Management
    • David Phelps, Owner
    Contact Information

    Principal

    • David Phelps, Owner

    Customer Contact

    • Brittany T

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased an above ground pool liner from liner world and it was the wrong size . The company jerked me around for months to get the right size . Finally they made me pay $130.00 to send it back for a refund. The unknown woman that is the boss( wont give her name so I can *** her) sent my $250 to a dead bank account and will not send me a check in the mail now im out $380.00 this company sells subpar liners and refuses to refund your money after returning the mufmsfit liner that is not anywhere near 25 mil thickness the liners are pure garbage and the lifetime WAURENTEE is a scam they are lying to keep my money and I want my $250 back immediately they hang ********* to send a check with my money and it has gone on since 5/2023 this woman who wont give her name is a grifter fleecing peoples money for subpar horrid pool liners this company will be sued if I do not get my )250 back in swift order
    Read More

    Customer Reviews

    188 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark N

    1 star

    05/07/2024

    If you're thinking of purchasing a liner from liner world, stop, don't do it!! Find another company!! I purchased a liner last fall from liner world, installed this Spring. The seams were defective and separated within a week after installation. I had a professional installer install the liner and when he was installing it they indicated that the liner seemed very flimsy. So Liner Worlds answer to me was they would sell me another liner at a discount, $50 less than the original liner cost. Unbelievable!! I had $1500 cost in the replacement between installation, water and the liner. I was shocked that a company would sell you a defective liner and not at least replace it!! FIND ANOTHER COMPANY to purchase your liner from

    Local BBB

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