About
Overview
Woods Basement Systems Inc.
524 Vandalia St
Collinsville, IL 62234-4041
See Hours
| Monday | 8:00 AM - 7:00 PM |
|---|---|
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 12:00 PM |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 11/28/2000
Years in Business: 40
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 1/8/1998
- Business Started:
- 8/28/1986
- Business Started Locally:
- 5/1/1986
- Business Incorporated:
- 8/28/1986
- Type of Entity:
- Corporation
- Alternate Names:
- Foundation Supportworks by Woods
- Business Management:
- Rick Woods, Owner
- Ms. Jenn Green, Comptroller
Additional Contact Information
- Principal Contacts
- Rick Woods, Owner
- Customer Contacts
- Mr. Dave Thompson, Marketing Director
- Ms. Jenn Green, Comptroller
- Fax numbers
- Primary Fax: (618) 345-4201
- Additional Phone Numbers
- Other Phone: (314) 965-1980
Additional Information
- Payment methods
- Check or Cash, Major Credit Cards and Qualified Financing.
- Business Categories
- Foundation Repair, Gutters, Foundation Contractors, Waterproofing Contractors, Basement Waterproofing, Concrete Leveling, Sump Pump Contractors, Crawl Space Contractors, Waterproofing Materials, Foundation Inspection, Air Purification Systems, Concrete Reinforcements, Dehumidifiers
Latest Reviews
Mark F
"Working with Woods Basement Systems has been a seamless experience from start to finish. After receiving an amazing initial sales pitch from the team, the production manager REMOVEDtook over and truly went above and beyond." ... Read full review
Julia U
"A few years later had them revisit their work and they said it needed more piers. The wall was crumbling." ... Read full review
Stephen S
"We hired Woods Basement to level and brace the utility room floor, because it was beginning to sag. The crew they sent out jacked the house up in the wrong spot and caused damage to the house." ... Read full review
Frequently asked questions about Woods Basement Systems Inc.
Is Woods Basement Systems Inc. BBB Accredited?
Yes, Woods Basement Systems Inc. has been a BBB Accredited Business since November 28, 2000.
What is the BBB rating of Woods Basement Systems Inc.?
Woods Basement Systems Inc. has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does Woods Basement Systems Inc. have on BBB?
Woods Basement Systems Inc. has 47 complaints filed with BBB in the last 3 years, 18 of them in the last 12 months.
How many customer reviews does Woods Basement Systems Inc. have on BBB?
Woods Basement Systems Inc. has 27 customer reviews on BBB.
How do I file a complaint against Woods Basement Systems Inc.?
You can file a complaint against Woods Basement Systems Inc. on BBB.
Where is Woods Basement Systems Inc. located and what areas does it serve?
Woods Basement Systems Inc. is located at 524 Vandalia St, Collinsville, IL 62234-4041. Service area: Greater St. Louis and Metro East Metropolitan Region.
What does Woods Basement Systems Inc. do?
The BBB Business Profile for Woods Basement Systems Inc. describes the business as follows: Woods Basement Systems delivers basement waterproofing, crawl space repair, foundation stabilization, concrete leveling, and gutter system installation. Business category: Foundation Repair.
How long has Woods Basement Systems Inc. been in business?
Woods Basement Systems Inc. has been in business for 40 years, since 1986.
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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.