Web Design
YP Local MediaInformation and Alerts
Accreditation Status
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Alert Details
This business has 2 alerts.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning:
Billing Or Collection Issues
- Consumers allege that they are receiving notices or calls about subscriptions/auto renewals that they never signed up for or agreed to
- Consumers allege receiving forged contracts
Contract issues
- Consumers allege that when they request a copy of the alleged contract, the contract received has signature that is incorrectly spelled or forged with a different font
- Consumers allege being told that they could not opt out of auto renewals
Customer Service Issues
- Consumers allege that the business constantly calls regarding past due subscriptions although consumers were previously unaware that they signed up
Alert
In November 2023, BBB investigated YP Local Media's business practices. This investigation was prompted by cursory review of the business, this allows us to build a better profile of the business for the public and allows us to connect and learn more about their business practices. The business has a pattern of complaints that still need to be addressed.
The business website claims to be located at United Marketing Concept AB c/o YP Reklam AB, but also has claimed headquarters in Chicago
located at 444 Michigan Ave Suite 1200 Chicago IL 60611
Please see the pattern of complaints case details on this profile.
On 11/21/2023, 11/28/2023 and 12/04/2023, BBB requested additional information. As of 12/12/2024, BBB has not received any response from YP Local Media.
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