Vitamins and Supplements
Smokepost CBDAbout
This business has 1 alert
Important information
- Advertising Review:
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 8/11/2022, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on. In addition, BBB asked the business to substantiate health claims as advertised for the product as required by BBB’s Code of Advertising.
The business advertised the following product on their website:-100% All Natural
-Lab tested for Purity
-certified organic
https://greenpostcbd.com/collections/delta-8-flowers/products/delta8-lifter
Delta 8 THC Lifter (Sativa)
“This amazing strain will calm your muscles
Effects: Calming, Energizing
Common Usage: Muscle Spasms, Dark Moods,”
https://greenpostcbd.com/collections/delta-8-flowers/products/delta8-thc-bubba-kush
“This strain is great for Relaxing after a stressful or busy day, and will make sure you have a great night's rest for the following day.
Effects: Happy, Cerebral, Relaxed, Sedative
Common Usage: Stress, Panicky and Anxious Feelings”
https://greenpostcbd.com/collections/cbd-flowers/products/lifter-sativa-flower-1
“Effects: Calming, Energizing
Common Usage: Spasms in Muscle, Dark Moods”
https://greenpostcbd.com/collections/hhc-gummies/products/copy-of-hhc-gummies-500mg
“It leaves you feeling giggle, euphoric, but also bringing your body a nice warm tingling sensation. It takes off the edge of any rough day and gives you that classic high everybody likes.”
- Please provide substantiation for all of the health claims for all of the types of consumption for the products sold.
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
As of 8/29/2022, business has not responded to BBB emails or substantiated claims.
- Advertising Review:BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 9/20/2022, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on. In addition, BBB asked the business to substantiate health claims as advertised for the product, as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://greenpostcbd.com/products/delta8-lifter
Effects: Calming, Energizing
Common Usage: Muscle Spasms, Dark Moods, Daytime Use
https://greenpostcbd.com/collections/cbd-vape-pens
“As a non-psychoactive alternative to THC-based products”
Substantiate all the health claims for all products listed.
https://greenpostcbd.com/products/delta-8-gummies
“30 DAY MONEY BACK GURANTEE”
“Returns
All sales are final.
The only exception is damaged products due to our own error. If this is the case, please contact us within 72 hours.
If your product is damaged due to the error of the carrier, you must file a report with the carrier service.”
“Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.”
- PLEASE CLARIFY THE RETURN POLICY
- show licensing for the sell of psychoactive mushrooms in Illinois.
The BBB Code of Advertising States:
20. Warranties or Guarantees
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
As of 7/18/2023, business has not responded to BBB emails, modified or substantiate the information on the website.
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