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Business Profile

Video Equipment Manufacturers

SteelSeries
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(312) 788-0887Write a Review

About

Overview

SteelSeries

656 W Randolph St Ste 3

Chicago, IL 60661-2113

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See Hours
Operating Hours
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
Closed
Closed

BBB Accreditation & Rating

SteelSeries is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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About This Business

SteelSeries is a  gaming and esports equipment manufacturer and distributer. Products include Gaming Software, Headsets, Mice, Keyboards, Mousepads, Controllers, and Accessories.

BBB Accredited Since: 6/21/2024

Years in Business: 25

Products and Services

Headsets, Mice, Keyboards, Mousepads, Eye Tracker, Controllers, Accessories, SteelSeries Engine

Photos and Videos

  • image description not provided by submitter

Business Details

Local BBB:
BBB of Chicago & Northern Illinois
BBB File Opened:
11/11/2009
Business Started:
3/14/2001
Business Started Locally:
3/14/2005
Type of Entity:
Sole Proprietorship
Alternate Names:
Steelseries, Steelseries APS
Business Management:
Mr. Jonathan Griffin, Director of Customer Success
Mr. Ehtisham Rabbani, CEO
Number of Employees:
150

Additional Contact Information

Principal Contacts
Mr. Jonathan Griffin, Director of Customer Success
Mr. Ehtisham Rabbani, CEO
Additional Phone Numbers
Other Phone: (312) 788-0887
Social Media

Additional Information

Refund and Exchange Policy

Refund: 30 days from date of purchase off http://www.SteelSeries.com

Refunds are NOT available from Steelseries for any purchases made anywhere outside our online webstore: http://www.Steelseries.com

RMA (Return Merchandise Authorization):

1 year from date of purchase from an authorized Steelseries reseller. Purchases from a non-authorized source are not covered by warranty terms.

For full RMA and Exchange terms and details please visit: http://www.steelseries.com/FAQ

Business Categories
Video Equipment Manufacturers, Computer Hardware, Computer Software, Games, Electronics and Technology, Computer Gaming Center, Microphones, Speaker Manufacturers, Headsets

Latest Reviews

  • Lobuky R

    "This is a very good service that it's being provided"

  • Kenson M

    "They call their "customer support" support? It's the opposite." ... Read full review

  • Suzi O

    "Horrible REMOVEDI have emails explaining the previous problems with a Nova Pro Headset and absolutely no resolution.Bought ANOTHER base unit because didn't want to just toss a $400 pair away." ... Read full review

View all Reviews

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