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Business Profile

Video Equipment Manufacturers

SteelSeries
Visit Website(312) 788-0887
See Hours
Operating Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

About

About This Business

SteelSeries is a  gaming and esports equipment manufacturer and distributer. Products include Gaming Software, Headsets, Mice, Keyboards, Mousepads, Controllers, and Accessories.

Products and Services

Headsets, Mice, Keyboards, Mousepads, Eye Tracker, Controllers, Accessories, SteelSeries Engine

Photos and Videos

Business Details

BBB File Opened:
11/11/2009
Business Started:
3/14/2001
Business Started Locally:
3/14/2005
Type of Entity:
Sole Proprietorship
Alternate Names:
Steelseries, Steelseries APS
Business Management:
Mr. Jonathan Griffin, Director of Customer Success
Mr. Ehtisham Rabbani, CEO
Number of Employees:
150

Additional Contact Information

Principal Contacts
Mr. Jonathan Griffin, Director of Customer Success
Mr. Ehtisham Rabbani, CEO
Additional Phone Numbers
Other Phone: (312) 788-0887
Additional Websites
Website 1
Website 2

Additional Information

Refund and Exchange Policy

Refund: 30 days from date of purchase off http://www.SteelSeries.com

Refunds are NOT available from Steelseries for any purchases made anywhere outside our online webstore: http://www.Steelseries.com

RMA (Return Merchandise Authorization):

1 year from date of purchase from an authorized Steelseries reseller. Purchases from a non-authorized source are not covered by warranty terms.

For full RMA and Exchange terms and details please visit: http://www.steelseries.com/FAQ

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