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Find a Location

Sams Auto Sales Inc. has 1 locations, listed below.

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    Business ProfileforSams Auto Sales Inc.

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3377 N Milwaukee Ave, Chicago, IL 60641-4005
    BBB File Opened:
    5/21/2003
    Years in Business:
    29
    Business Started:
    9/1/1994
    Business Started Locally:
    9/1/1994
    Business Management
    • Jafar Al-Ajjo, President
    Contact Information

    Principal

    • Jafar Al-Ajjo, President

    Customer Contact

    • Jafar Al-Ajjo, President
    Additional Contact Information

    Fax Numbers

    • (773) 282-3361
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hello my name is *****************************. About a year ago on March 28, 2022 I purchased my truck a 2010 **** Explorer Xlt. At the time of purchase the truck was around 78k miles on the odometer. when I originally purchased the vehicle I was told that everything was good with the truck. And No issues were ever recorded. Now after sometime I started to notice little problems occurring with the truck, For instance for a 6 cyl truck it was burning through gas very fast. I would constantly do oil changes and it wasn't burning fast. So I took the truck to a mechanic to see if there might be any other issues that I wasn't aware too. *** mechanic told me I should go get the truck appraised and see if I can trade the vehicle for something more gas friendly. I then took the truck to Carmax in Hillside off the 290. One of there mechanic took it in and did a history check on the truck. I was then told that the odometer was tampered with from 78k miles, it jumped to 220k miles. ******** had rolled the miles back. ***y then proceeded to print out a paper which showed me the history of the truck and where **** auto purchased the truck. It was at an auction, now the last time the auction updated the odometer it stated around 190k miles. *** next purchase after the Auction was **** auto. And the representative of ***'s auto told me theyre highly likely to have rolled back the miles. I then went to search for my bill of sale and realized they had left the miles of the odometer Blank when I went to speak to the dealership they had rejected any wrong doing and would not help me. ***y then said there was nothing I can do about it. Now I am paying around 9 grand for a truck that wasnt even worth $500. *** truck has broken down repeatedly and they have refused to help in any way. I was recently told by a friend you guys help in situations like this. Thank you for your time, please let me know if there is anything you can do to help me. Now the truck is overheating, and it wont start.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Demetra M

    1 star

    04/30/2023

    I wish I could give 0 stars. The car I purchased was a 2012 **** Fusion hybrid. The brake pads are metal to metal, 0% oil life, alignment is needed desperately it goes all the way to the left and had me afraid for my life while driving as I felt it in the steering wheel. The tires are bald. I was given a car with a broken radio and speakers blown out. The ** vent cover is missing. Long story short, this car didnt last one week. It came with all these issues, I dont know how they are still a standing business. I understand no warranty, but for the car not even to make it one week? Thats ridiculous, this car should of been in the junk yard and not sold

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