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Find a Location

Best Price Moving has 1 locations, listed below.

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    Business ProfileforBest Price Moving

    Trucking

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5740 W Irving Park Rd, Chicago, IL 60634-2623
    BBB File Opened:
    8/2/2011
    Years in Business:
    24
    Business Started:
    8/3/1999
    Business Started Locally:
    8/3/1999
    Type of Entity:
    Corporation
    Business Management
    • Ryan Slater, President
    Contact Information

    Principal

    • Ryan Slater, President

    Customer Contact

    • Ryan Slater, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Do NOT do business with Best Price Moving or with any company who works with them for a move! My move was from *****, ** to *******, **. My pickup date was scheduled for the morning of Jan 31st, but issues with the ************** came up (which happens), but I did not receive any notice that my move would be delayed. I had to go out of my way to call Best Price and Colonial to figure out what was going on. After getting the run around, my move was changed to the following morning when the driver finally called. Also, they say the driver will call an hour before arrival. Lies. I called my driver 30 minutes before he arrived to confirm the time myself. Best Price picked up my items on Feb 1, 2022 and 16 days later on Feb 17th (the last day of my delivery window) my items were still sitting in Best Price's storage unit in *******, ********. When trying to contact Best Price, I was told by their dispatch that they are unable to give me any information directly even though they have my things. I am only able to communicate with Best Price through ******************'s workers, and the only information I was given for 16 days was "my items are in transit" or "there are no current updates on my move, even though Best Price was obviously aware that my things are just sitting in their storage unit. Finally, on Friday, Feb 18th, I was told that my things were planned to be moved on Sunday, but only because I threatened both companies to *** which may still happen with all I've had to deal with doing business with both of these companies. But of course, my new delivery window has now been pushed back a couple more days.. these people don't care about their customers at all.Again, beware of this company or any company who uses them as a third-party moving company! Find a company who can actually do your move & who has workers to get the job done, instead of this pathetic company who says they can get the job done in a timely manner but clearly can't. They are AWFUL!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dawyane B

    1 star

    06/01/2023

    While the movers were great the actual company and customer service is horrible. Please beware of hidden fees. I have not had my things moved yet. I’ve seen reviews that they damage product. They were outsourced by Amherst National Moving And Storage which I wouldn’t do business with then again. Very horrible experience. Let see if my things arrive on time.

    Local BBB

    BBB of Chicago & Northern Illinois

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