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Find a Location

Jensen Litigation Solutions has 1 locations, listed below.

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    Business ProfileforJensen Litigation Solutions

    Stenographer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Jensen Litigation provides court reporters in the field to help clients manage depositions with leading-edge technologies along with certified, skilled, and ethical people. Jensen also provides a variety of Litigation Support services such as Real Time Reporting, Legal Videography, Picture-in-Picture Videography, Site Photography, Day-in-th-Life Videos, Presentation Consulting, Jury Research, Demonstratives, Video Equipment Rental, Settlement Brochures, Animation, Scale Models, and Video Transcript Synchronization.

    Products & Services

    Not applicable.

    Business Details

    Location of This Business
    180 N La Salle St Ste 2800, Chicago, IL 60601-2708
    BBB File Opened:
    9/12/2007
    Years in Business:
    39
    Business Started:
    6/1/1984
    Business Started Locally:
    6/1/1984
    Business Incorporated:
    3/30/1992
    Type of Entity:
    Corporation
    Alternate Business Name
    • Jensen Reporting
    • Jensen Reporting Services, Ltd.
    • Jensen Reporting and Videoconferencing
    Business Management
    • Ms. Rhonda Jensen, President
    • Ms. Traci Sanfratello, Vice President of Op
    Contact Information

    Principal

    • Ms. Rhonda Jensen, President

    Customer Contact

    • Ms. Traci Sanfratello, Vice President of Op
    Additional Contact Information

    Fax Numbers

    • (312) 236-6968
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Court Reporter

    1 star

    08/23/2021

    When I first met ****** Jensen, I was somewhat a new reporter. I moved from *******, ******** to ******* to work as a reporter for Jensen Litigation Solutions. I was so excited and I got really good work. To tell the truth the work was probably a little out of my league, considering I was a new reporter. Nonetheless, it was manageable. I recall being sent on a two-week trial at the ************, a medical malpractice. Keep in mind I was not doing real time. I wasn't intimidated by it being a medical malpractice trial because I was very confident that if I didn't know it, I could look it up. Long story short, at the end of the trial on a Friday, I received a call that the attorneys needed the transcript by the coming Monday, which was only two days away. I said there's no way I can do it in two days. ****** had me come into their office, locked me in the office, her and her staff, no food, no water until I really started complaining. I asked to leave to go get rest. They would not allow me to leave. I had to sleep on the office floor. She had a few people proofing and scoping as well as myself and made the deadline. This has haunted me for a long time. I always wondered why did I let them do that to me. Why didn't I say something? I guess I was too embarrased. But now that I'm a seasoned reporter with certifications in over five states, real time proficient, daily copies, etc., I know better. And I know that there is a huge shortage of shorthand reporters. This is one of the main reasons why. A lot of these firms will do anything to please the attorneys at the expense of the reporter. If I had not been a strong person and determined to go far in my career, it would have been over that day. As an experienced reporter now who caters to clients as well, I know that that went way too far and somebody should have been prosecuted and/or sued for the way I was treated. So I'd say to all new reporters, stay away from this firm if it hasn't destroyed you yet. On top of everything, she did not pay me for the 100 of pages I did. It was pure torture. I guess you can say I'm finally getting this off my chest. Now I can move on without this nightmare hunting me every so often.

    Local BBB

    BBB of Chicago & Northern Illinois

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