Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/10/2025

  Type:Customer Service Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The hot water has been off for over 24 hours. The management company has not been working to fix this problem. They have not notified the tenants of when this problem will be fixed.

• Initial Complaint

  Date:05/10/2023

  Type:Service or Repair Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hope all is well BBB!This isn't just one transaction but to report management abuse. PRG Management's *********************** who is the lead contractor and co-manager and *********************************** as manager are not providing invoices and receipts for 85k+ funds generated on my investments managed by them since May 26, 2022, start of the **** They have also remitted zero income to the Owner client account to date which am sure anyone would believe their properties are fully stabilized, with the management company willing to provide ample evidence for this, plus being able to see a good return on your investments by now! Due to ****'s violation of the management contract, my CPA needed to file an extension and don't want to be charged further for late penalties. : "( My first management company completed the rehab of these same two 3 unit multis for 26k in 4 months where 120k was remitted the second year and reported on my taxes. PRG collected 85k+ on these buildings in 11mo along with 30k in contributions from the Owner account (me as their client), remitted nothing to the client account to date, and are now refusing to provide invoices and receipts from the start of the management contract when I recently requested a copy for my taxes.They were also grossly negligent for a roof incident where costs spiralled where the entire roof needed to be replaced along with attendant damage to the ceiling and walls below after a big storm ***1mo+ after funds were already contributed*** and approval given. These funds were also set aside for a tuckpointing project that is now dealyed.I also beleive **** is falsifilying entries in the ledger w ******** help & 3x charging for even small lock changes and spending 000's in legal fees for an eviction for 6 months with the same 3y squatter still there. They are refusing to show evidence for work on the Client Portal so want those charges reversed to the Client Account and for a full refund on the roof and damages to the floor below.

  Customer Answer

  Date: 05/18/2023

  There are a couple updates to this case:

  
  

  1) Number update: (808) 22-7740

  2) A model document showing management extreme contractor charges

    

  *Attached is an invoice for **** to throw out trash.  I had GOTJUNK remove it for 320, nearly 500% less than what PRG was trying to charge.  This is an example of the management abuse of Client trust for nearly 1y of falsifying and overinflating contractor charges repeatedly added to the ledger.  ***********************, lead contractor, also charged 16k to replace the roof that he purposely waited until a big storm caused much worse damage *1mo after* funds were already contributed. These funds, in fact, were earmarked for a tuckpointing project in order to divert funds from that project to drain the Client Account and force additional contractor opportunity projects.  Online, the average roof estimate is half of what PRG charges at only 8-9k too! : (

  
  

  Further, when the invoices and receipts were requested to file 2023 taxes, ***********************************, the current manager until management contract cancellation May 29, 2023, ******* stated the General ****** is enough to substantiate their charges with any CPA and that nothing more was ever needed and then angrily noted he personally charges 75/hr to substantiate any information with invoices and receipts when the management agreement explictily requires consent for any charges over 250. He also continued to ignore my requests for them for weeks until I felt I needed help and reached out to the BBB.

  
  

  ****** also refused to provide all the leases to transfer the needed documents to the new management when requested just a few days ago until I found them buried in threaded emails I sent to PRG at the start of the management agreement on May 26, 2023. He also continues to refuse to provide a full report on the management of the buildings to date in regards to tenancy and building conditions and issues concerning what has been done so far.

  
  

  PRG has also caused arrears to grow to over 50k with 3 tenants thus far.  They've already spent 000's to evict a tenant with repeat and mounting legal expenses added to the Client ledger with a 40k+ arrear record from 3y+ of squatting, managed to alienate a legacy tenant growing the arrear to now 16k and are beginning to grow a **** arrear for a new tenant they placed.  Meanwhile, PRG has refused  to provide any updates about the status of these tenancies and current building issues when this information was  requested for the new management team.

  
  

  The eviction should also be a breeze for this 40k+ arrears tenant where anything over 10k in ******* is considered an uncontested eviction by even the lowest standard.  PRG is on the 10 mo of evicting this tenant to share triple charged attorney fees that repeat on the income statement that was sent to BBB it seems! : "(

  
  

  So far, the extent of PRG's response has been to gaslight my realtor for identifying such a lousy investment, the poor condition of the buildings to start with when they *eagerly* agreed to manage it, blamed me as their Client repeatedly for being "irrational" whenever requesting that essential provisions of the managememt contract be fulfilled, all as reasons to justify the mounting costs of management rather than accept any responsibility for their greed and deceptive contractor and accounting practices.

  
  

  PRG also continues to date to refuse to provide the invoices and receipts for repairs to prove work complete on the buildings when the management agreement explicitly provides that your *consent* is needed to continue with any repairs over *250*! : "(

  
  

  As mentioned earlier, my first management company rehabbed the 2 multis in *much worse* shape for 26k in 4 months through a fabulous turnkey Rent Ready Program that lead to the reporting of 120k income in the second year of investing in these buildings (I can send before and after pictures as with with PRG's work).

  
  

  PRG on the other hand, collected 85k from these investments along with 30k in contributions, remitted *nothing* in 11mo+, and  mounted arrears to over 50k for

  3 tenants, now refusing to account for and provide a tenancy and building report for any of their work.  In fact, I was warned of the fraudulent practice by management companies in setting up evictions to further earn income illegitimately by forcing unit turns.  This then feeds deceptive contractor practices as with *************************** Two Blue contractor management business attached to PRG as this becomes an illegitimately gained and reliable "side hustle" from their Cleint Accounts. 

  
  

  It would be well and good if you could  sanction fraudulent management and contractor practices with fines that they should continue to pay until their illegitimate gains from cheating their Clients is totally curbed!

  
  

  Bless, ????

  ***********;

  
  

  Yes, please attach the additonal inofrmation provided to the original form as I hope to help people in the future make better property management decisons too!  When I contemplated the mismangmemt of these properties when reviewing the most recent Client Statements today, was shocked by the magnitude of the gross efficiencies (or theft!) suffered under their management.

  
  

  I wanted to note too that *********************** is the lead contractor at PRG Management who operates under his private company, Two Blue Management. Some of the inflated invoices were issued by his company under PRG's umbrella.

  
  

  From the statement review today, this was juat a brief summary of damages that could be assessed as of May 17, 2023 that I will attach the tenant statements for if this
  

  could also please be added to BBB's files for this case:

  
  

  1) ******* 2: 15,500 

  * Extending the eviction process to 10mo+ to make multiple charges for attorney and admin fees to the Client Account in the 000's with an uncontested eviction status of 40k+ in arrears where anything over 10k+ is an uncontested eviction in ******* with an average 3 month eviction time that on avearge would coat just 310.  I requested recovery of the huge arrear amount if possible as well as reimbusement for quarduple charged attorney fees though PRG refuses to address anything that requires Cleint compensation for their gross inefficientmxy or theft if Clent funds.  To note, ****** mentioned that the sheriff was removing this tenant today, however, did not update any recovery amounts or refund any attorney fees as they may have stolen this legacy tenant's recovery amounts and hid any wrongdoing in their ledgers by now.

  
  

  2) ******* 3: **** 

  * Waiting to evict a tenant with an uncontested 16k+ arrear amount of which **** was requested to reimburse the Client account above the 10k that they did nothing to actively manage this unit since.  ****** inherited this legacy tenant with just a 5k arrear at start of management May 26, 2023 and has avoided answering any emails, txts or phone calls to provide updates for until only today suggesting an eviction once again.  ****** suggested an eviction before which I consented to continue with ONLY if after sharing housing assistance information the tenant refused to apply because were not qualified and therefore squatting or pretending they lacked funds.

  
  

  *Opting to siphon 16k of Owner Contributions to the most expensive Springfield tuckpointing project with heavy opportunity costs and severe losses as a result.  **** promised an easy permit process for this pet project at the start of the managememt agreement highballing the contracted amount at 16k+ though it became stuck in permitting for months.  Here, if unit turns were completed first on 4 units as I preferred, over 20k+ would be generated by now and further, by months ago, there would be enough to make the Springfield tuckpointing repairs to mitigate the outstanding violations with still enough left to apply toward fixing most of the roof!

  
  

  To make matters worse, all* the funds that was set aside for the tuckpointing project (and beyond that amount) was instead purposely diverted to replace the roof after both **** and ****** waited* for that big storm which was described with evidence provided in the first correspondence shared with BBB.  

  
  

  For the greed and constant management mishaps related to the roof and missed income from misdirecting funds due to greed, I requested the owner contributions of 30k to be returned as a conservative* compensation for the grief they caused their Client and residents they manage to suffer.

  
  

  As for the mismangement of arrear tenants causing arrears to grow and attorney fees to escalate for uncontested* evictions with outrageous arrear amounts that they may have cut side deals with their attorneys to recover and hide from the Client account in regards to ******* 2 & ******* 3,  I requested the amounts over the uncontested 10k eviction amounts that ****** & **** on behalf of PRG/Two Blue Management failed to manage amounting conservatively to ****** in damages.

  
  

  I believe anyone after 30k in contributions to generate over 80k in income from properties they lovingly rehabbed since 2018 while being charged a premium 9% in management fees over the 6-7% industry standard other management companies eagerly offered to manage 6 units at bulk rate and  believing the pitch and promises of the management company to fully rehab and restore their properties would hope to be made whole for the deceitful behavior through account manipulation and gaslighting of real Client concerns to fully restore their properties.

  
  

  Bless, ????

  **********************;

   

   

   

  Customer Answer

  Date: 05/18/2023

  There are a couple updates to this case:

  
  

  1) Number update: **************

  2) A model document showing management extreme contractor charges

    

  *Attached is an invoice for **** to throw out trash.  I had GOTJUNK remove it for 320, nearly 500% less than what PRG was trying to charge.  This is an example of the management abuse of Client trust for nearly 1y of falsifying and overinflating contractor charges repeatedly added to the ledger.  ***********************, lead contractor, also charged 16k to replace the roof that he purposely waited until a big storm caused much worse damage *1mo after* funds were already contributed. These funds, in fact, were earmarked for a tuckpointing project in order to divert funds from that project to drain the Client Account and force additional contractor opportunity projects.  Online, the average roof estimate is half of what PRG charges at only 8-9k too! : (

  
  

  Further, when the invoices and receipts were requested to file 2023 taxes, ***********************************, the current manager until management contract cancellation May 29, 2023, ******* stated the General ****** is enough to substantiate their charges with any CPA and that nothing more was ever needed and then angrily noted he personally charges 75/hr to substantiate any information with invoices and receipts when the management agreement explictily requires consent for any charges over 250. He also continued to ignore my requests for them for weeks until I felt I needed help and reached out to the BBB.

  
  

  ****** also refused to provide all the leases to transfer the needed documents to the new management when requested just a few days ago until I found them buried in threaded emails I sent to PRG at the start of the management agreement on May 26, 2023. He also continues to refuse to provide a full report on the management of the buildings to date in regards to tenancy and building conditions and issues concerning what has been done so far.

  
  

  PRG has also caused arrears to grow to over 50k with 3 tenants thus far.  They've already spent 000's to evict a tenant with repeat and mounting legal expenses added to the Client ledger with a 40k+ arrear record from 3y+ of squatting, managed to alienate a legacy tenant growing the arrear to now 16k and are beginning to grow a **** arrear for a new tenant they placed.  Meanwhile, PRG has refused  to provide any updates about the status of these tenancies and current building issues when this information was  requested for the new management team.

  
  

  The eviction should also be a breeze for this 40k+ arrears tenant where anything over 10k in ******* is considered an uncontested eviction by even the lowest standard.  PRG is on the 10 mo of evicting this tenant to share triple charged attorney fees that repeat on the income statement that was sent to BBB it seems! : "(

  
  

  So far, the extent of PRG's response has been to gaslight my realtor for identifying such a lousy investment, the poor condition of the buildings to start with when they *eagerly* agreed to manage it, blamed me as their Client repeatedly for being "irrational" whenever requesting that essential provisions of the managememt contract be fulfilled, all as reasons to justify the mounting costs of management rather than accept any responsibility for their greed and deceptive contractor and accounting practices.

  
  

  PRG also continues to date to refuse to provide the invoices and receipts for repairs to prove work complete on the buildings when the management agreement explicitly provides that your *consent* is needed to continue with any repairs over *250*! : "(

  
  

  As mentioned earlier, my first management company rehabbed the 2 multis in *much worse* shape for 26k in 4 months through a fabulous turnkey Rent Ready Program that lead to the reporting of 120k income in the second year of investing in these buildings (I can send before and after pictures as with with PRG's work).

  
  

  PRG on the other hand, collected 85k from these investments along with 30k in contributions, remitted *nothing* in 11mo+, and  mounted arrears to over 50k for

  3 tenants, now refusing to account for and provide a tenancy and building report for any of their work.  In fact, I was warned of the fraudulent practice by management companies in setting up evictions to further earn income illegitimately by forcing unit turns.  This then feeds deceptive contractor practices as with *************************** Two Blue contractor management business attached to PRG as this becomes an illegitimately gained and reliable "side hustle" from their Cleint Accounts. 

  
  

  It would be well and good if you could  sanction fraudulent management and contractor practices with fines that they should continue to pay until their illegitimate gains from cheating their Clients is totally curbed!

  
  

  Bless, ????

  ***********;

   

   

  Yes, please attach the additonal inofrmation provided to the original form as I hope to help people in the future make better property management decisons too!  When I contemplated the mismangmemt of these properties when reviewing the most recent Client Statements today, was shocked by the magnitude of the gross efficiencies (or theft!) suffered under their management.

  
  

  I wanted to note too that *********************** is the lead contractor at PRG Management who operates under his private company, Two Blue Management. Some of the inflated invoices were issued by his company under PRG's umbrella.

  
  

  From the statement review today, this was juat a brief summary of damages that could be assessed as of May 17, 2023 that I will attach the tenant statements for if this
  

  could also please be added to BBB's files for this case:

  
  

  1) ******* 2: 15,500 

  * Extending the eviction process to 10mo+ to make multiple charges for attorney and admin fees to the Client Account in the 000's with an uncontested eviction status of 40k+ in arrears where anything over 10k+ is an uncontested eviction in ******* with an average 3 month eviction time that on avearge would coat just 310.  I requested recovery of the huge arrear amount if possible as well as reimbusement for quarduple charged attorney fees though PRG refuses to address anything that requires Cleint compensation for their gross inefficientmxy or theft if Clent funds.  To note, ****** mentioned that the sheriff was removing this tenant today, however, did not update any recovery amounts or refund any attorney fees as they may have stolen this legacy tenant's recovery amounts and hid any wrongdoing in their ledgers by now.

  
  

  2) ******* 3: **** 

  * Waiting to evict a tenant with an uncontested 16k+ arrear amount of which **** was requested to reimburse the Client account above the 10k that they did nothing to actively manage this unit since.  ****** inherited this legacy tenant with just a 5k arrear at start of management May 26, 2023 and has avoided answering any emails, txts or phone calls to provide updates for until only today suggesting an eviction once again.  ****** suggested an eviction before which I consented to continue with ONLY if after sharing housing assistance information the tenant refused to apply because were not qualified and therefore squatting or pretending they lacked funds.

  
  

  *Opting to siphon 16k of Owner Contributions to the most expensive Springfield tuckpointing project with heavy opportunity costs and severe losses as a result.  **** promised an easy permit process for this pet project at the start of the managememt agreement highballing the contracted amount at 16k+ though it became stuck in permitting for months.  Here, if unit turns were completed first on 4 units as I preferred, over 20k+ would be generated by now and further, by months ago, there would be enough to make the Springfield tuckpointing repairs to mitigate the outstanding violations with still enough left to apply toward fixing most of the roof!

  
  

  To make matters worse, all* the funds that was set aside for the tuckpointing project (and beyond that amount) was instead purposely diverted to replace the roof after both **** and ****** waited* for that big storm which was described with evidence provided in the first correspondence shared with BBB.  

  
  

  For the greed and constant management mishaps related to the roof and missed income from misdirecting funds due to greed, I requested the owner contributions of 30k to be returned as a conservative* compensation for the grief they caused their Client and residents they manage to suffer.

  
  

  As for the mismangement of arrear tenants causing arrears to grow and attorney fees to escalate for uncontested* evictions with outrageous arrear amounts that they may have cut side deals with their attorneys to recover and hide from the Client account in regards to ******* 2 & ******* 3,  I requested the amounts over the uncontested 10k eviction amounts that ****** & **** on behalf of PRG/Two Blue Management failed to manage amounting conservatively to ****** in damages.

  
  

  I believe anyone after 30k in contributions to generate over 80k in income from properties they lovingly rehabbed since 2018 while being charged a premium 9% in management fees over the 6-7% industry standard other management companies eagerly offered to manage 6 units at bulk rate and  believing the pitch and promises of the management company to fully rehab and restore their properties would hope to be made whole for the deceitful behavior through account manipulation and gaslighting of real Client concerns to fully restore their properties.

  
  

  Bless, ????

  **********************;

  Business Response

  Date: 05/22/2023

  Dear ******,
  
  Thank you for sharing your concerns regarding your experience with our management company. We truly value all feedback, both positive and negative, as it helps us improve our services. We would like to apologize for any inconvenience or dissatisfaction you have experienced during your engagement with us.
  
  First of all, we would like to express our regret if there has been any misunderstanding regarding the terms and pricing of our management services.Our goal is always to provide transparent and competitive pricing options to our clients. We understand the importance of trust and effective communication in property management, and we apologize if you felt that we did not uphold these principles.
  
  Regarding the issues you raised about the handling of funds, project prioritization, and mismanagement allegations, we take these matters very seriously. We want to assure you that we uphold the highest ethical standards in our operations. However, we understand that there may have been instances where your expectations were not aligned with the current condition the properties were in while managing.
  
  We would like to extend an invitation to discuss your concerns in more detail and find a resolution. Your satisfaction is our top priority, and we are committed to addressing the issues you have raised. We are willing to speak with a CPA, attorney, or trusted family/friend about the specific issues if it helps resolve the misunderstandings.
  
  In regard to your request for invoices and receipts, we understand the importance of transparency and accurate documentation. All our clients have 24/7 access to invoices, receipts, and other documentation through our resident portal, as well as a monthly email from our property manager containing all the financial information you have requested.
  
  We genuinely value your feedback and are eager to address your concerns promptly and effectively. Thank you for bringing these matters to our attention. We remain committed to resolving this situation and restoring your confidence in our management services.
  
  We look forward to working with you to resolve this issue.

  Customer Answer

  Date: 05/25/2023

   
  Complaint: 20040749
  
  I am rejecting this response because:
  
  Sincerely,
  
  ****** ****

  Customer Answer

  Date: 05/25/2023

   
  Complaint: 20040749
  
  I am rejecting this response because:
  Complaint: 20040749
  
  I am rejecting this response because:
  PRG did not take action to resolve, reimburse or refund any of the abnormally large and triple and quadruple charged invoice amounts or to reimburse maangement fees and occupancy costs for arrears they allowed to grow and fester or to return amounts for the gross, willful and negligent mismangement of large projects and repairs. I think *ANYONE*  after 1y of management and 115k+ of income that includes 30k in Client contributions  would demand transparency, receipts and compensation for extreme breach of fiduciary duty.  
  
  The dismaying part too is that PRG/Two Blue Management continue to falsely maintain the shabby state of the properties when they eagerly accepted management of them as justification for stealing all the Client income and funds and remitting zero of 115k+ credits throughout 1y of management with them which by any standard is ludicrous.  You could buy or invest in a building in ******* with this amount and maybe even several as a savvy **************************************** these properties.
  
  As mentioned earlier, too, the first management company that managed these same properties received them in *WAY WORSE* condition where only 26k was spent to rehab the *ENTIRE* two buildings in 4 months with 120k remitted to the Client Account the second year, which was also filed on the 1040.  I can provide these pictures and statements with more time as they are stored in hard drives if you like...I can add them as attachements later and will be happy to provide the additonal evidence if needed.  
  
  Meanwhile, PRG continuously refuses to provide *ACTUAL INVOICES & RECEIPTS* when **** has them organized by property address in folders for his contracting business, Two Blue Management attached to PRG Mangement.  ****, ****** & ****** continue to claim they are on the Client Portal though there is only a General ****** for *all statements* there whether rental owner, income statements, etc..  I also already noted to them repeatedly that General Ledger entries that can be easily falisified and that invoices and receipts with pictures are the only way to provide proof for *ACTUAL WORK PERFORMED* so that these documents are needed to back up their claims.  My CPA was forced to file a tax extension ** cannot endorse any documents without substantiation and am now required to note many of the unknown repairs as "theft loss" as a result.
  
  It is also dismaying that PRG/Two Blue Management continuously tries to involve third parties without discussing terms with me directly as anyone not doing anything wrong will gladly discuss matters directly with you to make things right again rather than dismiss Client concerns, threaten to charge  more for bringing anything up as a way to bully and discriminate against Clients that question their management decisions.  They also required 1ml insurance in the management agreement where most management companies requires substantailly less insurance and some, none at all.  It makes one wonder what happened in this company's history to require such a high insurance amount as a term for management that I should've considered as a huge warning sign from the start.
  
  PRG tricked me into believing they were a premium property management service team that had the scale and capacity to sufficiently manage these two multis when it was never their intention.  **** was using his Two Blue Management contracting fraudulent company with many terrible 1 star reviews on Yelp to nickle and dime and triple quadruple charge repairs and legal costs, both ****** & **** also malciously waited for building conditions to worsen on the roof when funds were already approved for a big storm to hit during the rainy season to charge excessive and inefficient contracting costs for excessive collateral damage to the third floor that leeched all the 30k Client contributed funds set aside for ALL BUILDING REPAIRS.  While illegally siphoning funds from Client Accounts to falsely ledgered contractor repairs and mounting legal costs, ****** & **** also continued to neglect tenants increasing arrears for 50% of the building to 60k+ when the amount they inherited from the previous management was much smaller as they did nothing about the rising occupancy costs along with souring tenant relations.  
  
  Any good management company will be able to stabilize two modest 3 unit multis within a season and bring you net income in the positive... PRG has spent a year treating these properties and the Client Account like a slush fund for contractor and management embezzlement remitting ZERO od the 115k+ income and contributions received refusimg to provide substantiation for any work done and I want other people to be aware esp if they are foreign or abroad investors to look elsewhere for quality managment and to not trust this triple to quadruple charging false ledger discriminating embezzling fake management invoicer team.
  
  Sincerely,
  *********************
  

  
  

  
  Sincerely,
  
  ****** ****

  Business Response

  Date: 05/26/2023

  Please see attached full owner statement that has been available to the owner with full transparency from day zero. It is available on our owner portal along with copies of EVERY bill. She has approved any non-recurring expense and we have operated completely within our management agreement. We are happy to share any other information you might need to respond to this complaint. Her recent public comments are objectively incorrect. She has praised our services multiple times and even provided our office with a holiday bonus (attached).
  
  We did not represent this owner on the purchase of her investment. She is not happy with its outcome and she is taking it out on us. We have turned her property from having multiple evictions from a previous property manager to now having no evictions and cash-flowing. It's funny that this is all getting brought up now that the property is completely stabilized.

  See below messages that we receive from the client on a regular basis and sometimes overnight 3-4 at a time:
  --
  "Please learn about the very essence of your being, which is Earth's history (as above, so below) as it has chosen to host the **************** to free the lost and shattered souls of **** (Earth in the 5D timeline) that are trapped in Earth's core after a galactic war.  **** exploded due to its twin planet Tiamat exploding first as it's twin was being used by the planet Nibiru (first ********, "sky gods", that were responsible for creating the first ancient slave "civilization" on Earth in Sumeria, in order to exploit resources from **** to restore the thinning gold powdered Nibiruian atmosphere).
  
  
  Tiamat is now the asteroid belt between Jupiter and Mars with the spiritual and energetic fragments trapped in Earth's core and in other Solar System bodies that all once comprised *********  The Three Founder Races vowed in the ******** of Pailador and in honor of the Emerald ******** to restore these souls to GSF which when the negative ets no longer control Earth with psychotronic implants and neg programming that has hostaged human consciosuness and hope for ascension so we serve as their dumbed down suppressed consciosuness slaves through "infinite incarnations" on a frequency locked planet besetted wth consciousness traps!, there will grow a ccritical mass in the human consciosness that will ascend Earth and the life that is a vibratory/frequency match to ascend along with it through to 5D (Earth is on a definite trajectory for ascension in the first of 8 subovtaves of 4D now with the task to open the human heart ***************** chakra that is the color of ****'s frequency of consciousness--this is known as the ************************************** is lot, but it's imoportant to know and integrate to realize your Eternal Spirit and to not fall as even the Fallen Angelics that are now mostly neg advanxed ai ets during the Luciferian Rebellion (Orion, Reptilain and ******** collective mainly) became wayward in their ai arrogance when they set themselves as gods and separated from Source. You can read more about this in the the blog as much of this work derives from a Sirian starseed lightworker that's contributed copious articles on Wikipesia if you are interested. 
  
  
  Ok, I ihope you all embody the light with healthy lifestyles and come along to 5D too by transmuting and transcending karma from all lives to grow into the light.  Go outdoors, swim, ground in the sand at the beach and maintain a clean diet of fresh fruits and veggies as much as possible as that will help assimilate the light codes being shared from Source through solar flares.  
  
  
  And don't be convinced by anything you hear about the moon on mainstream news as it IS a artifical HOLLOW psychotronic weaponized satellite created after the Luciferian Rebellion with the fall of Atlantis in the Cataclysm as it is daisy chained to Mars, Saturn and Jupiter to suppress human consciousness. ******************* wanted to encode human history in DNA like storage drives and that is what neg ets did to corrupt and control human genetics to make us programmable. 
  
  
  Nobody can do anything without consent however and there are prayers you can invoke to remove et implants that caused harvestable energy from human misery on this planet through religious wars, poverty, sexual trafficking/pedo, gender divide and misogyny through  programmed implants in the human etheric and body fields as well as along Earth's axis that is siphoned to their upside down phantom parallel matrices on the other side of their Black Hole Gravitron wormhole tech shady universs (that is why the *** and copycats needs to be destroyed and recycled to not allow a Stranger Things reality).  
  
  
  Though the only way to remove all* of the implants that were placed by these timekeepers since the **** of human "civilization is by dissolving them through the Krystallah (****** codes) in the angelic 12D human angelic DNA.  Light will dissolve these denser elements.  Those implants are embedded on the the left side of the body and in Earth's axis (Earth should be well sitting vertical and happy without the sick **** degree wobble these ai cosmic gangsters tilted to control consciousness hence a rich supply of spiritual energy).  This neg programming is a psychoenergetic spiritual battle that has invaded the 4D dream time astal realm too so don't be fooled by false light ascended masters or neg ets posing as loved ones to rob spiritual energy and stand and state your sovereign power always and inquire if they are beings of light as they must answer you so darker elements can be cast away.
  
  
   DNA stores your evolutionary history throughout space time as a multimdensional being that has existed in MANY* forms and in MANY* places, and all of beloved humanity organically sourced from the Primal Light of God cannot be destroyed wirhout consent!  I was told when I first originated from Source, I reincarnated to the neighboring Andromeda Galaxy in the 12D known as freedom fighters and Wayshower Guardians of the Galaxy.  Yeah!
  
  
  When I dove into the Akashic Records (universe's consciousness records) as was told by a spiritual healer and reader Andromedans are blessed with the "gift of sight, I saw myself as a light being just white light and very innocent with wings and then was captured, wings torn off,  tortured and hybridized by a handsome red dragon that i tried to pet who then tried to crush me repeatedly with a metal press to squeeze the light out of me set in a large cold advanced genetics lab--they made demonic creatures from me and threw me on Earth or something with ******* involved later with that though I was too exhausted and third eye burnt out to go back though maybe i'll figure this out later).  i also saw another lifetime in the Middle Ages? as an elf freedom fighter debating about what to do outisde of a tall dark castle by the bridge knowing a large burly sinister ai demon was there that trapped anything in a repeating hellscape and did not enter.  
  
  
  I didn't know anything that I do now and thought  this was fanciful imagination at first until I started reading things about et hybridization programs, the gender divide to prevent heirogamic union in divine sacredmarraige in consciosuness suppression schemes, wing trauma suffered by the **************** as angelic human dna was repeatedly corrupted and weaponized, and other things that came to light when my consciosuness was ready.  And so I hope my experiences help in your ascension journey too!!!  
  
  
  Blessings, love, **************** in your journey to embodying your divine majesty and true power and inheritance too!
  
  
  Sorry this was so long but when the am called to and the inspiration comes, I feel the need to share.
  
  
  Head buzzing!"

  Customer Answer

  Date: 05/30/2023

   
  Complaint: 20040749
  
  I am rejecting this response because:
  Dear BBB,
  
  Hope all is well. 
  
  FYI also:
  
  PRG/Two Blue Management is threatening to divulge my identity to the tenants as retaliation for leaving a negative review with BBB, though this is a violation of the management agreement as your identity is protected by the management contract while the management company is required to properly represent you during the contract term.  
  
  PRG/Two Blue Management is also claiming they did not receive the new management company information as grounds to divulge the Client's identity, and while this is true, the new management company has already been informed and will provide due notice to the tenants of the new management in the hopes of removing any toxic involvement from PRG/Two Blue's purposeful mismanagement tactics. 
  
  I also believe anyone in such a situation would wish to be completely cut off from such toxic behavior and strongly believe First Amendment rights to speak in a publicly protected forum about one's experiences to help raise the collective consciousness should not be censored as it is also usually the most challenging and negative circumstances when overcome, that can lead to positively transformatie outcomes!
  

  
  

  
  Sincerely,
  
  ****** ****

  Business Response

  Date: 05/31/2023

  Im sorry *****, we dont create expenses or water bills. Im sorry if you think we drained your account. We have been transparent from the start. I do not think these messages warrant any other replies. I appreciate your business and if you need anything else down the road let ** know. Otherwise we will send your final distribution and we will be parting ways. 

  Customer Answer

  Date: 06/06/2023

   
  Complaint: 20040749
  
  I am rejecting this response because:

   
  Complaint: 20040749
  
  I am rejecting this response because:
  PRG has not remiited any income in 1 year of about 120k total credits generated in the Client porperties with about 90k of that as income & 30k as Client Contributions and also still have not provided all invoices and receipts for projects they deemed to be emegency repairs amounting to 000's now.  They have also not returned the 2k property reserves when the management contract ended 05/29/2023.
  Also, I apologize, BBB, the first year of *net income* reported for 2018 with the previous management company was 52k, a 51% return on 103k profit made that year.  This is after approximately 26k in repairs were made  in approximately 1 season or 4 months when the buildings, fixtures, detailing and appliances were in a far rougher condition than when PRG/Two Blue Management started managing and also mostly replaced.  The management company then not only fully mitigated these issues but also attended to all the problems flagged in the home inspection reports and was still able to return more than half of the profit to the Client Account.  Conversely, PRG hogged all the income & remitted nothing to the Cleint Account and still has not provided all invoices and repairs amounting to 000's of unaccounted repairs after dozens of requests.  They gaslight that they are on the Client portal though they have never been there as I've been through every menu option multiple times now and never found them there. 
   PRG/Two Blue Management also already broke contract by not requesting consent for non-emergency projects 250 and over.  This  makes the need to substantiate work performed through invoices and receipts even more urgent and necessary  (see p.3 of management agreement).

  
  Sincerely,
  
  *********************