Business ProfileforPrairie Shores Property Management, LLC

This complaint is around a $500 fee from a property management company at the time of closing the sale of my condo. Ultimately, the fee was not communicated in any way, and I had to learn about it when reviewing the final settlement statement sent by my attorney on the day of the closing.Attached documents referenced are as follows:1) The executed agreement between Prairie Shores and the condo association (Birchwood *********** Association) that I was a part of. Nowhere in the agreement does it mention a $500 closing/processing fee should a condo sell.2) Move Out Information Email Chain - This email chain shows that while other fees of a $50 moving fee and a $125 22.1 document fee were disclosed, the $500 closing fee was not mentioned.3) Closing Confirmation Email Chain - This email chain is between my attorney and I (and realtor) the day of the closing. This is where I realize via the settlement statement that a $500 fee has been applied (again, not communicated). It also shows my attorney agreeing that this fee is not usual.4) PSMC Closing/Processing Fee Email Chain - This email chain is me attempting to get an explanation for the fee from Prairie Shores. I receive one response and it's without an explanation of the fees. I am not questioning *any* other fees on the settlement statement (i.e. title fees, attorney fees, etc.). I do not anticipate receiving any further communication from the management company now that I am not an owner and they have my money.5) Final Settlement Statement - Towards the bottom of the 3rd page under additional settlement charges is where the $500 fee is shown.6) PAL - Shows the required $500 fee to be pulled at the closing.As Prairie Shores never mentioned this $500 fee and seemingly hid it, my expectation is to, hopefully, be reimbursed by them. While I know BBB cannot enforce this, I hope for this information to be helpful in your review. Please let me know if any additional information is needed. Thank you